Xbox Party chat buzzing on windows 10??

Anonymous
2018-01-07T06:45:38+00:00

I'm on windows 10 and I made an account for Sea of Thieves. When I tried to make an xbox party with the people in my crew it made a super loud, continuous buzzing noise in their headphones unless I mute myself. I've checked the ports and its happened on both of my headsets (forgot the name of one and astro a10s). I don't know what the problem is and I want to be able to use xbox party chat.

Windows for home | Windows 10 | Gaming

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Anonymous
2018-02-24T09:51:02+00:00

I found this when trying to figure out the issue myself. I see the suggestions provided were not overly helpful. It is an issue with your bit rate/bit depth not being compatible with the xbox party chat. 

Right click sound icon on bottom right, select recording devices, highlight your mic device, select properties, advanced tab, change bit rate to DVD quality 2 channel 16 bit 48000 hz.

Now just make sure the xbox app is still set to the correct device and it should clear up the awful buzzing.

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  1. Anonymous
    2018-01-08T23:56:07+00:00

    Hi,

    Incorrect configuration setting is one of the common possible reasons why you having loud buzzing sounds when using party chat on Xbox app. To help you resolve this concern, we need to collect more information. Kindly answer the questions below:

    • When did the issue start?
    • Were you able to join party chat before without any sound problem?
    • Have you made any changes on your computer prior to this concern?

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  2. Anonymous
    2018-01-09T03:09:22+00:00
    1. About a month ago when i signed up, it has never worked
    2. No i haven't
    3. No not with anything concerning xbox or microsoft

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  3. Anonymous
    2018-01-10T18:21:21+00:00

    Thanks for answering the questions above. Let us further isolate this concern by performing the steps below:

    Step 1: Run the troubleshooter for Windows apps using the link below. This will help remove problems with an app from Microsoft Store.

    Click here

    Step 2: Reset Xbox app settings.

    1. Click Start and click Settings.
    2. Select System.
    3. Select Apps & features.
    4. Find the Xbox app and click Advanced options.
    5. Click Reset. Restart your device so that the changes can take effect.

    If the issue persists, you may follow the solutions provided on the link below:

    Troubleshoot game audio or video issues on Windows 10

    Kindly update us with the results, so that we can assist you further.

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  4. Anonymous
    2018-01-11T22:22:12+00:00

    Whenever I reset the Xbox app it made it to where I can also hear the loud buzzing and it did not fix the sound.

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