Spatial sound is not available on this device

Hello,

I had the same problem but I think I got the reason behind it.

Your Lenovo PC comes with 

so the updated audio driver in your PC disables the spatial sound.

When you check the speaker properties you can see JBL tab in it (HARMAN in my case, Lenovo Ideapad 510).

If you want the spacial sound in your PC, you will have to roll back your driver to the oldest version i.e without audio driver update.

But I think the default provider in Lenovo PCs, JBL in your case, is also good.

Hello,

I had the same problem but I think I got the reason behind it.

Your Lenovo PC comes with 

Audio	JBL^®^ Stereo Speakers with Dolby^®^ Audio Premium

so the updated audio driver in your PC disables the spatial sound.

When you check the speaker properties you can see JBL tab in it (HARMAN in my case, Lenovo Ideapad 510).

If you want the spacial sound in your PC, you will have to roll back your driver to the oldest version i.e without audio driver update.

But I think the default provider in Lenovo PCs, JBL in your case, is also good.

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 Okay I to have Same problem ( You can see the Version and my Laptops Sound cards version Down below)  In my Laptop I saw that Driver and it Works perfectly with the Old Windows 10 Pro Version 1607(Anniversary Update) But After the Version 1703(Creators Update) itself It's Not working Instead it shows the Tab Spatial Sound But Whenever I tries to Click Dolby Atmos for Headphones and Click Okay Its say "Something went wrong While trying to Turn on Spatial sound " And 7.1 virtual Surround Check box went Grey and Now I have 1709(Falls creator Update) Version of Windows10 Pro So What can I Do?  Here are Some Pictures So please Help me Buddy !!

on my case  ..the reason was turning "mono sound" on _from setting_

and "disable all sound effects " in "enhancement "on speaker properties must be checked

when i changed them ..spatial sound worked

I had the same problem several times... What I did was to install dolby atmos for headphones (the trial version) and then windows sonic became available again. After a while the same problem occurred and I just uninstalled dolby atmos and windows sonic became available again and so on... I know it sounds stupid but it actually worked for me.

i have the same problem with a dell experion 15 5000 gaming laptop. The problem is, the speakers and headphones are treated as one device instead of two seperate devices so spatial sound cant be enabled.  I have it enabled on my dell desktop, so that i can use dolby access for headphones or windows sonic.  Is there a specific fix for this, i already tried updating the driver.