Spatial sound is not available on this device

Hi,

I have been through all the above and I am still unable to turn on Dolby Atmos for Headphones for my headphones. What should I do. My computer is fully updated windows 10

I have the same issue, but I'm on a brand new Dell XPS: The only choice to select from is "Off" (and sound is Mono too). However, I noticed that this happens only when I use the Bluetooth headset; if I connect a wired headset instead, everything works fine and I can choose either of these two options: "Windows Sonic for Headphones" or "Dolby Atmos for Headphones". Why is that, and how do I get the Bluetooth headset to work like the wired headset? Thx

Hello,

The Spatial Sound feature in Windows 10 is disabled by default. To enable it, follow these steps:

1. In the notification area, right-click on the sound icon.
2. In the context menu, click on Playback devices.
3. Select your playback device and then click on Properties.
4. Click on the Spatial sound tab.
5. Select the Spatial sound format you want to apply.

If you have any questions or things you'd like to clarify, feel free to ask

Regards.

Thank you for your time and response. Peace and blessings to you. Happy holidays.

I had a similar problem with my astro mixamp TR, the "Windows Sonic" option was greyed out, even though the mixamp TR is advertised as compatible with Windows Sonic. In my case, I was able to fix it by selecting "Open Sound Settings", and inspecting the output device I found "Headphones (Astro MixAmp Pro Game)" was selected by default, but there was also an option "Headset Earphone (2- Astro MixAmp Pro Voice)". Selecting the latter made it possible to enable Windows Sonic.

THANK YOU SO MUCH @Deepak kehal