Windows 10 1709 (Fall Creators Update) failed update

Anonymous
2017-10-18T21:43:39+00:00

I checked for updates on my HP x2 612 laptop today and it started downloading the Fall Creators Update - Windows 10 1709.

It got through the download and finished the install and prompted me to reboot the computer.

The computer rebooted and is now stuck in an endless loop with the message "Windows could not complete the installation.  To install Windows on this computer, restart the installation" and an OK button.  Clicking the OK button just restarts the computer and brings back the message.

I am unable to boot into Safe Mode as I get a message that Windows cannot install in Safe Mode with an OK button that brings up the original message after a reboot.

The 2 year old laptop came with Windows 7 and was updated to Windows 10 1703.  The laptop does not have a restore partition.  There is no data on the laptop that needs to be recovered.  Clean machine without anti-virus software ever except Windows Defender and no HP software. 

Windows does not load, so it is limited what programs I can run.

I am able to get to a cmd prompt from the Troubleshooting area of the BIOS, but do not know how to roll back to the previous Windows build from there or if it is even possible.

Unless somebody has a workaround to either install the upgrade or roll it back to the previous build it looks as if this Windows update has bricked my laptop.

Windows for home | Windows 10 | Windows update

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Anonymous
2017-11-01T14:16:59+00:00

In my case there was insufficient space in the system partition and I had to delete language folders from the system partition to free up space.

I used the following fix from Microsoft (https://support.microsoft.com/en-us/help/3086249/-we-couldn-t-update-system-reserved-partition-error-installing-windows)

The description is for fixing issues with installing Windows 10 on a Windows 7 or 8 computer but the worked for me installing the Fall Creators Update on a Windows 10 computer.

NOTE:

In my case I have a GPT partition.  The fix has you mount the system partition and give it a drive letter of "Y" and then open File Explorer to delete the language folders. 

I was unable to find the "Y" drive in File Explorer so I had to navigate to each language folder through the command prompt, delete the files in the language folder (del *.*) and then delete the folder (rd <folder name>)

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  1. Anonymous
    2017-10-18T21:58:10+00:00

    Power on and off your computer three times

    On the third time, your computer will boot into the Advanced Recovery environment

    Click Advanced Options

    Click Troubleshoot

    Click Reset this PC

    Click Remove Everything

    Fully clean the drive

    Click Reset

    If that does not work, go to a working computer, download, create a bootable copy, then perform a direct clean install:

    Step 1: How to download official Windows 10 ISO files 

    Step 2: 

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  2. Anonymous
    2017-10-19T12:52:34+00:00

    Had similar problem trying to install 1709 after downloading.  Disconnected the internet cable and the download worked.

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  3. Anonymous
    2017-11-01T07:49:56+00:00

    I am having the same problem. I using Asus n56vj, and I did try to install 1709 twice, but always failed. Are there is no way to me to install this update? I tried to install it using media creator tool, but it didn't work either.

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  4. Anonymous
    2017-11-01T12:49:49+00:00

    I am having the same problem. I using Asus n56vj, and I did try to install 1709 twice, but always failed. Are there is no way to me to install this update? I tried to install it using media creator tool, but it didn't work either.

    HI THERE,

    I DID RESOLVE THE PROBLEM WITH WIN 10 1709 INSTALL. AFTER NUMEROUS ATTEMPTS,ALL FAILED, I FINALLY RAN THE TROUBLE SHOOT CHECK FROM MICROSOFT AND IT HAD A PROBLEM AND CORRECTED IT. I ALSO HAD TO RE REGISTER MICROSOFT ACCOUNT AND I TRIED IT AGAIN AND THIS TIME IT WENT TO A FULL COMPLETION,IT DOES TAKE ALONG TIME,ABOUT 5 HOURS OR SO,BUT IT DID COMPLETE AND ALL IS FINE NOW. I HOPE THIS WAS A HELP TO YOU AND GOOD LUCK WITH 1709.

    JOHN

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