We couldn't finish installing updates (KB4074588), error 0x80070bc2

Anonymous
2018-02-15T03:44:33+00:00

Hi.

I'm unable to install the latest windows update 2018-02 Cumulative update for Windows 10 version  1709 for x64-based Systems.

The error is 0x80070bc2

It says updates are available, awaiting restart. When I restart it fails. "We couldn't finish updates.." Then says updates are available, awaiting restart. I restart again and it fails again. Over and over.

I tried using windows update troubleshooter, the tool performed its fixes but it had no effect.

Is there a solution to this?

Thanks

Windows for home | Windows 10 | Windows update

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Anonymous
2018-02-16T20:08:03+00:00

(Update - 2/17 Editing for clarity based on feedback)

If you are currently experiencing the 0x80070bc2 error while attempting to install KB4074588, please try this:

  1. In the search box on the taskbar, type cmd.
  2. Right-click Command Prompt in the search results and select Run as administrator.  (Select Yes, when prompted by the User Account Control.)
  3. In the Administrator: Command Prompt window, type the following command and press Enter:

SC config trustedinstaller start=auto 4. Restart the PC.

In some cases, a second restart may be required. If you look under Settings > Update & security and you see the message Status: Awaiting restart, restart the PC a second time to complete the installation.

Paul...

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  1. Anonymous
    2018-03-06T12:30:55+00:00

    it's been going on for more than 3-4 mths. I have resorted to turning off updates, restricting the active time so it won't restart by itself, however, it still does it once a week and the Sunday morning start up is a pain, applies the update, fails perhaps going thru the restart/down load the update again and apply/fail cycle again, again.

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  2. Anonymous
    2018-03-06T17:09:13+00:00

    Bonjour,

    Are you sure to use cmd command ??

    I supose you use power shell command; please check this point and if it is the case it will be neccessaray to perform the explanation given by Paul:

    Regards

    If you are currently experiencing the 0x80070bc2 error while attempting to install KB4074588, please try this:

    1. In the search box on the taskbar, type cmd.
    2. Right-click Command Prompt in the search results and select Run as administrator.  (Select Yes, when prompted by the User Account Control.)
    3. In the Administrator: Command Prompt window, type the following command and press Enter:

    SC config trustedinstaller start=auto 4. Restart the PC.

    In some cases, a second restart may be required. If you look under Settings > Update & security and you see the message Status: Awaiting restart, restart the PC a second time to complete the installation.

    Paul...

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  3. Anonymous
    2018-03-06T20:19:31+00:00

    Same problem here with awaiting restart for KB4074588, but none of the fixes were working until I uninstalled Office Basic 2007 (along with the Office updates and service packs). 

    After that I was able to uninstall KB4074588 (after many reboots).

    Paused Windows updates and told it to uninstall KB4074588 and KB4074595 (Adobe security installed the same day as 4074588) and rebooted. On startup it was "Setting up updates". Started at about 12 stages.

    The two KBs were still listed in Uninstall an update so I would "uninstall" them again and reboot. On startup it was "Setting up updates" with one less stage. Kept doing this until 2 stages left when it finally completed and the two KBs were no longer listed in Uninstall an update. 

    Un-Paused updates and it added  KB4090913, KB4090914 and KB4087256 to installed updates. 

    KB4074588 is now listed as Failed in Update History with the code 0x80070643 and not listed in Uninstall an update. 

    Tried manual install of KB4074588, but it spit out "the update is not applicable to your computer". 

    The OS Build is now 16299.251 (started out at 16299.192), so it should be installed. 

    KB4090913 is also listed as Failed in Update History (error code 0x8024000b), but is listed in Uninstall an update. 

    Reinstalled Office 2007 and let it update. 

    So far (a few hours later) no problems.

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  4. Anonymous
    2018-03-06T21:26:03+00:00

    Same problem here with awaiting restart for KB4074588, but none of the fixes were working until I uninstalled Office Basic 2007 (along with the Office updates and service packs). 

    After that I was able to uninstall KB4074588 (after many reboots).

    Paused Windows updates and told it to uninstall KB4074588 and KB4074595 (Adobe security installed the same day as 4074588) and rebooted. On startup it was "Setting up updates". Started at about 12 stages.

    The two KBs were still listed in Uninstall an update so I would "uninstall" them again and reboot. On startup it was "Setting up updates" with one less stage. Kept doing this until 2 stages left when it finally completed and the two KBs were no longer listed in Uninstall an update. 

    Un-Paused updates and it added  KB4090913, KB4090914 and KB4087256 to installed updates. 

    KB4074588 is now listed as Failed in Update History with the code 0x80070643 and not listed in Uninstall an update. 

    Tried manual install of KB4074588, but it spit out "the update is not applicable to your computer". 

    The OS Build is now 16299.251 (started out at 16299.192), so it should be installed. 

    KB4090913 is also listed as Failed in Update History (error code 0x8024000b), but is listed in Uninstall an update. 

    Reinstalled Office 2007 and let it update. 

    So far (a few hours later) no problems. 

    Thank you, but frankly, I'm not about to go thru all of that to "fix" Microsoft's failures.  The updates will continue to not "complete" until they fix it.

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