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So I was told that I can use the storage on an external hard drive to update Windows 10, which would make sense. I even saw on other Windows Community Forums that it is possible, however there aren't any tutorials or anything online that I could find. I've tried but the update page tells me I need more space, I really hope I didn't waste money on an external hard drive, it would have taken 3 weeks for an internal. So if it is possible to use the space on the hard drive to update Windows please guide me through.
Thank you.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Adam,
There will be an option to use an external drive to temporarily extend the storage space of your computer while the update is being installed if your device doesn't have enough space for the update. We recommend that you check this article as a guide on how to use an external storage device to install updates for your Windows 10.
Let us know whenever you need further assistance.
My HP STREAM notebook had 30 gbs of storage of which 25 gb was already used by pre-installed programs including windows 10.
There was no room after a few windows updates had been installed so I had to uni stall the games, Skype, and any other unnecessary items so that I could work on it.
The laptop was serviced by hp to the point that Windows 10 completely froze and then I had to spend 57.00 for HP to send me a USB to reinstall windows and other necessary programs for the laptop.
After spending over 300.00 for the notebook, USB reinstallation program and extended warranty and not still not being able to install the updates with external drive, I then had to turn around and buy a new laptop from Dell and over 600.00.
I'm a 64 year old senior citizen on a fixed income but because I need a computer to make doctor appointments, order meds, etc. I need a computer. Thanks for nothing Microsoft
We understand your concern.
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I have the same issue as everyone else on this thread, and Microsoft’s approach to this issue has been nothing short of disgraceful. All i’ve seen is generic replies by MS, designed to deflect people from the actual problem. You know exactly what the problem is, everyone has explained it very clearly, and provided you with the screenshots youve asked for.
If you dont know the solution, then say so, and ask someone else to take your place who has more idea what theyre doing.
Ive given up.
Like every other Microsoft product Ive ever bought, Microsoft failed, gave up, excepted that they are to incompetent to do whatever it was they were trying to do and abandoned the product and customers they had.
MS is by far and away the forefront at cheating customers. Worse then Comcast even.
If you are having the update issue that literally thousands of others are having please let me clarify MS stance on the situation.
MS DOESNT CARE ABOUT THIS ISSUE. THEY ARE NOT WORKING ON IT AND WILL NOT EVER START WORKING ON IT. AS FAR AS MS IS CONCERNED YOU CAN BUY A NEW COMPUTER. THEY HAVE THE OPTION OF SPENDING MONEY TO TRY AND FIX AN ISSUE THEY WILL NOT MAKE MONEY BACK FROM OR SINCE THERE IS ZERO REPROCUSSIONS OF RENEDERING COMPUTERS USELESS(which I think is intentional) AND FORCING YOU TO BUY A NEW COMPUTER WHICH ULTIMATELY THEY MAKE MORE MONEY FROM...
You can read the thousands of posts on this forum alone concerning this issue and see that it concludes the same way every time.
MS says "do this" which is exactly what everybody is saying they cannot do. MS then falls completely silent.
After this many months it is clear this issue was swept under the rug by MS and will not be dealt with.
As this is not the first time MS has completely abandoned me, I am making a firm stance to not buy or support MS products any more.
The only way to make MS listen is to hit them in the wallet.
