no sé que sucedió al enviar el mensaje anterior se tergiversó el texto dije que en Actualizaciones Instaladas figuraba la instalación fallida, la desinstalé y casi inmediatamente el sistema la instaló de forma correcta, eso es todo.
Windows 10 Cumulative Update KB4054517 fails to install error 0x80070643
We just got our "second Tuesday" updates (12/12/2017) on our W10 machine running V1709.
The cumulative update KB4054517 failed with an error code of 0x80070643.
The only thing we've discovered so far is that this machine will not display our other 3 PC's on the network when we select "Network" in File Explorer. But all three other PC's can "see" and access this PC no problem. And we ran a batch backup job on the affected PC and it was able to copy files from all three other PC's. So it's just a display problem in File Explorer -> Network.
We've run Windows Update Troubleshooter and told it to Apply Fixes whenever it prompted us, and it DID report that it found and fixed three issues:
Potential Windows Update Database Error - Fixed
Windows Update Component Must Be Repaired - Fixed
Check for pending updates - Fixed
After exiting the Troubleshooter, we clicked on "Check for Updates" again and it said "Your device is up to date".
We noticed that the build number after the "failed" update had changed to 16299.125. So the system thinks it DID install something newer than it had before, but Windows Update thinks the cumulative patch failed to install.
BTW, the other "Second Tuesday" patches (Adobe Flash KB4053577 and Windows Malicious Software Removal Tool KB890830) both installed OK.
Windows for home | Windows 10 | Windows update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
230 answers
Sort by: Oldest
-
Anonymous
2018-01-05T00:40:59+00:00 -
Anonymous
2018-01-05T08:22:13+00:00 As of January 4, 2018 Microsoft has released update KB4058702 which should have fixed this issue for all users. I would just like to point out it took Microsoft NEARLY A MONTH to fix this problem from the initial KB4054517 update on December 12, 2017 to the fixed KB4058702 update January 3, 2018. Suffice to say Microsoft's handling of this issue has been reprehensible and completely unacceptable.
For those interested, here's what I think was causing the problem:
On the KB4054517 update page there is a section titled Known issues in this update where Microsoft exactly describes this issue: *"Update installation may stop at 99% and may show elevated CPU or disk utilization if a device was reset using the Reset this PC functionality after installing KB4054022."*Before Microsoft patched the problem in the most recent update they listed a long, drawn-out solution that involved manually downloading update KB4054022 from their update catalog, unpacking it, installing it, and only after that could update KB4054517 be installed (they have since removed the large explanation now with a short statement saying the latest update has fixed this). I know this because I was looking at this page Wednesday night, January 3rd, and by following their steps and installing KB4054022 and KB4054517 I was able to fix my problem. It just so happened that the next day, January 4th, that the patched update was finally released and consequently they webpage was updated (go figure).
From what I understand, there was a problem with a previous update (KB4054022) which was preventing KB4054517 from being installed, likely do to the PC being recovered / reset. I do remember reseting my laptop early on in December even though I had just got it because I had messed up some directory and thought it easiest to reset it. Furthermore, I have two different laptops: an older one which I had not reset in the past month which was able to seamlessly install the update in under 10 minutes, and the newer one which I had reset which was the one experiencing trouble installing the update. If anyone else who was having this problem also remembers resetting their PC sometime recently from the Setting > Update & Security > Recovery menu please share because I'd like to know if this really was causing the problem.
Anyways, because Windows hadn't properly configured an earlier update it was preventing the KB4054517 update from being finalized so the update was basically completed but the installation process never terminated (hence why the update was perpetually stuck at 99% and why some computers seemed to 'detect' that an update was installed but kept on retrying to update). Windows tried to complete the update whenever it rebooted but that same thing was keeping the update from being properly installed so your computer ended up being stuck on loop for hours only to finally start up and say that the update had failed. All of this was causing various problems like insanely large cbs.log files taking up gbs of space (I think mine was 120 gb) and reboot getting stuck at "Getting Windows ready" every time the computer was restarted.
This is probably the best explanation you can expect to see on this issue because we all know Microsoft doesn't have the decency to give its users an explanation for why they had to waste hours of their time trying to fix a bad update. I'm just sorry I had to spend the whole week trying to fix my laptop.
-
Anonymous
2018-01-05T08:40:59+00:00 I had not ever reset my PC, but I was getting failed installation of KB4054517 in Update history, but for me what sucked was the inaccessible boot device error on restarts, which I found I could fix with a System Restore.
After restoring it would boot fine for a while, but after a period of time, regardless of whether it was on the internet or not, it would happen again. I noticed that even offline the Windows update processes were churning after restart, I presumed that it was due to Windows trying to fix the broken installation of KB4054517, which led to what was my fix, which was to remove KB4054517 after reverting to a restore point, and then manually install it using the standalone installer, which was successful.
I applied KB4058702 earlier today anyway, and so far no issues.
-
Anonymous
2018-01-05T10:34:27+00:00 As of January 4, 2018 Microsoft has released update KB4058702 which should have fixed this issue for all users. I would just like to point out it took Microsoft NEARLY A MONTH to fix this problem from the initial KB4054517 update on December 12, 2017 to the fixed KB4058702 update January 3, 2018. Suffice to say Microsoft's handling of this issue has been reprehensible and completely unacceptable.
For those interested, here's what I think was causing the problem:
On the KB4054517 update page there is a section titled Known issues in this update where Microsoft exactly describes this issue: "Update installation may stop at 99% and may show elevated CPU or disk utilization if a device was reset using the Reset this PC functionality after installing KB4054022." ...................... ...... for why they had to waste hours of their time trying to fix a bad update. I'm just sorry I had to spend the whole week trying to fix my laptop.
Hi Slicero.
Thanks for your comment. I can fully agree on your statement. I did not notice an update on the issue by MS myself yet. My system runs speedy since doing the work around given by MS.
Let's pray for less complications in the future.👉
Best regards, slagtand
-
Anonymous
2018-01-05T14:43:02+00:00 I've come to the conclusion that Windows/Microsoft just doesn't care enough about this issue to properly address it. Other than absolutely useless answers like "Run the troubleshooter" or "Download this troubleshooter" only to have the issue remain while Windows /Microsoft states that the issue will be addressed in the next cumulative update on 01/09/18, or most likely failing that, the next cumulative update or the one after that, so on and so forth, while the issue remains or some equally problematic, unfixable issue arises to make KB4054517 look like a minor glitch.
At this point I'm seriously considering the total removal of Windows 10 Pro and the installation on some Linux OS that I can at least fix myself or get reliable information on how to address an issue from the Linux community. My PC is a little over a year old, it cost well over $1000.00 and I can't properly use it. I have spoken with several windows users in other forums who were able to install KB4054517 only to lose programs or have other severe issues with the operation of their computers.
It's almost like not being able to install KB4054517 is a blessing in disguise, except that it isn't.
In closing, I have tried several of the suggested workarounds people have posted in answer to my initial comment, none of them have worked for me. I still have Windows updates shut off and I'm left with no reasonable expectation of competent help from Microsoft. It looks like I will have no other realistic recourse other than to erase Windows 10 Pro from my hard drive and install an SSD with some iteration of LInux as my new OS.
Whatever I wind up doing this is the absolute last Windows PC that I will ever waste my money on.
Good luck to those of you who are willing to hang on and be ignored by Windows/Microsoft who are happy to take your money while providing a highly questionable OS that rarely functions as Microsoft would like you to believe.