Windows 10 Cumulative Update KB4054517 fails to install error 0x80070643

Anonymous
2017-12-12T19:55:01+00:00

We just got our "second Tuesday" updates (12/12/2017) on our W10 machine running V1709.

The cumulative update KB4054517 failed with an error code of 0x80070643.

The only thing we've discovered so far is that this machine will not display our other 3 PC's on the network when we select "Network" in File Explorer.  But all three other PC's can "see" and access this PC no problem.  And we ran a batch backup job on the affected PC and it was able to copy files from all three other PC's.  So it's just a display problem in File Explorer -> Network.  

We've run Windows Update Troubleshooter and told it to Apply Fixes whenever it prompted us, and it DID report that it found and fixed three issues:

Potential Windows Update Database Error - Fixed

Windows Update Component Must Be Repaired - Fixed

Check for pending updates - Fixed

After exiting the Troubleshooter, we clicked on "Check for Updates" again and it said "Your device is up to date". 

We noticed that the build number after the "failed" update had changed to 16299.125.  So the system thinks it DID install something newer than it had before, but Windows Update thinks the cumulative patch failed to install.

BTW, the other "Second Tuesday" patches (Adobe Flash KB4053577 and Windows Malicious Software Removal Tool KB890830) both installed OK.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2017-12-20T17:47:24+00:00

    finnally installed took lots of tylenol in process!!

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  2. Anonymous
    2017-12-20T17:23:34+00:00

    Hi,

    The issue you're experiencing with updating your Windows might be due to corrupted components or files.

    That being said, have you tried restoring your PC from a recent restore point or performing a System Restore? This will take your PC back to the time you haven't installed the update yet.

    If you haven't tried it yet, you may consider it by following the steps under the Restore from a system restore point selection found here.

    After doing a system restore, you may try installing the update again.

    Let us know how it worked for you.

    Regards.

    Please pass this on to your management team.

    As can be seen by all these posts, I believe MICROSOFT needs to stop blaming users for the errors contained in their Windows updates.  

    We users really do not want to see any more updates from Microsoft until they are guaranteed to be 100% error free.  If that means that the update frequency is reduced to once every quarter, so be it. Microsoft should not push out any update unless it has been completely and thoroughly tested to make sure it will not step on something that had been working perfectly prior to that update.

    As I posted earlier here, I have been dealing with Win 10  for 2.5 years.  Every problem I have ever had with Win 10 can be traced back to errors in an update.   I would be happy to share my problem tracking log if you like but, suffice it to say, my older devices (HP DV7 & Asus X550L) were really clobbered.  However, with this latest update, KB4054517, the older devices successfully installed it while my 6 month old MS Surface failed to install it.  Now, that is just flat out ridiculous.

    While this worked for some, KB4054517 was finally installed on the Surface by simply uninstalling and reinstalling it.   So, I do not believe that "corrupted files" is a very credible statement.  Additionally, KB4054517 seems to have caused a WiFi connectivity issue on my older devices that has rendered almost useless the USB wireless network adapters.  I had purchased those 11 months ago to address the older driver issue on the original wifi adapters contained in these 2 laptops..

    Finally, conspicuously absent here are any support recommendations from Microsoft.  Do you people ever look at any of the user forum postings or are we just blowing in the wind?

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  3. Anonymous
    2017-12-20T17:05:34+00:00

    YOU can IMPROVE your updates!!!  I have been trying for over a week now to install this update KB4054517 and it just sits there wanting to restart. I have used the so-called windows trouble shooter to no avail!  I have tried the stand alone update. I am NOT doing a clean install and doing a restore point does NOT work, there's nothing wrong with my PC. it's your updates!

     My PC is brand new, bought a few months ago and I hardly have anything installed on this PC. I had issues a short while back with one of your so-called "updates" and it did the same thing until people were complaining that it was NOT working! Then you threw out another fix and it worked. It is NOT my PC, it is you. Do something, this is not good!! FIX THIS, All the other updates get installed without any problems, it's THIS update that won't install!!

    FIX IT

    I agree! I have had issues with the last couple of "updates",  I spend days trying to fix Microsoft's problems...  as a software developer, if I was to provide defective updates as many times as they have I would have been fired from my job!  Absolutely disgusting how they can push defective updates on us and take little or no responsibility to get them fixed for us..

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  4. Anonymous
    2017-12-20T15:57:12+00:00

    YOU can IMPROVE your updates!!!  I have been trying for over a week now to install this update KB4054517 and it just sits there wanting to restart. I have used the so-called windows trouble shooter to no avail!  I have tried the stand alone update. I am NOT doing a clean install and doing a restore point does NOT work, there's nothing wrong with my PC. it's your updates!

     My PC is brand new, bought a few months ago and I hardly have anything installed on this PC. I had issues a short while back with one of your so-called "updates" and it did the same thing until people were complaining that it was NOT working! Then you threw out another fix and it worked. It is NOT my PC, it is you. Do something, this is not good!! FIX THIS, All the other updates get installed without any problems, it's THIS update that won't install!!

    FIX IT

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  5. Anonymous
    2017-12-20T04:27:11+00:00

    I tried the same thing but couldn't get the 16299.98 build to install.. machine stays at build .64 and nothing I do can get the next to builds to install.. this is so flipping frustrating.. seriously considering moving away from Microsoft products... spending days trying to install after every push they do... terrible support!

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