Windows 10 Stuck on “Restoring your previous version of Windows” loop

Anonymous
2017-11-21T05:34:35+00:00

I have a laptop running Windows 10. I updated Windows 10 last night. I start up my laptop today and it’s stuck on this loop where it’s on this screen that says “Restoring your previous version of Windows” I have no idea how to fix this. Please help.

Original Title: Windows 10 Stuck on “Restoring your precious version of Windows” loop

Moved from Windows / Windows 10 / Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-24T17:25:11+00:00

    If you can't boot into windows and it is looping how the hell are you suppose to get to the desktop to initiate ANY of this? Nice reply!

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  2. Anonymous
    2018-04-24T22:23:14+00:00

    Hi Jeff,

    Let us boot from Windows 10 using a installation media in a removable storage device, flash drive, or DVD and access the Advanced options. To do this, follow these steps:

    1. Insert the USB or flash drive to your PC and restart.
    2. The Windows Setup screen will pop up, select language and click on Next.
    3. Choose Repair your computer.
    4. Select Troubleshoot.
    5. Click on Advanced options.
    6. Choose Command Prompt and enter the following commands: bootrec /scanos, bootrec /fixMBR, bootrec /fixBoot, bootrec /rebuildBCD.
    7. Restart PC and see if there are any changes.

    Please let us know if you need further assistance.

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  3. Anonymous
    2018-05-02T16:53:28+00:00

    I am having the same problem - stuck on the Restoring your previous version of Windows.  I have created a usb boot and put it in but nothing different happens.  Been like this for 2 days now.

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  4. Anonymous
    2018-05-03T10:40:38+00:00

    Hi JacquiC1,

    I want to verify if you have tried the all troubleshooting steps provided on this thread, so I can determine what other steps we can perform.

    Hope to hear from you soon.

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  5. Anonymous
    2018-05-03T18:07:36+00:00

    Hi JacquiC1,

    I want to verify if you have tried the all troubleshooting steps provided on this thread, so I can determine what other steps we can perform.

    Hope to hear from you soon.

    Hi, i have tried all the suggestions but cant get any to worrk. Ive left it on and it is still in the loop.  Ive been trying to do a hard reset but even that doesnt work. Im not totally sure when to press the power off button. I have been waiting untill the spinning wheel starts so do i need to do it before or after then?

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