Windows 10 Stuck on “Restoring your previous version of Windows” loop

Hi Lauren,

Based on your post, there is a possibility that the upgrade has failed and caused Windows to restore your PC back to its previous version. However, the restoration cannot be completed because the recovery file or the system image for restoration may be corrupted. Hence, an endless restoration loop happens when starting your device.

Having said, we'd like to verify if you have already tried the solution suggested by Jennifer Bri on how to perform a Startup repair. Aside from the Startup repair, you can also try performing a System Restore by following the same steps from the Advanced options. 

Once you are done with the initial steps, please respond back with the result so we can provide an additional solution.

We will look forward to your feedback.

Hi,

This error is usually caused by a corrupted Windows update component. For us to provide the best resolution possible, we would like to know what troubleshooting steps have you done so far? Have you tried the resolution provided in this article?

We're looking forward to your reply.

Clearly you have still not read about the issue we are all having. I cannot in fact even perform the troubleshooting steps that you have continuously copied and pasted into this thread that we have all said we are unable to perform. The computer doesn't even work enough to give us the option to do any troubleshooting procedures. I have however taken my computer to an IT specialist and these are the procedures that were attempted and the solution that was made:

None of the f functions were able to resolve anything through any steps.

Then an attempt to repair the OS through a flashdrive bootup with the Windows tool was also a failure. Any attempt to fix or repair the OS was met with a notification that the windows tool could not repair the issue and then the reboot sequence all started over again. Still, unable to even start the trouble shooting methods that keeps getting posted in here by Moderators. Still back to square one of the issue.

The only resolve that was able to happen was to remove my hard drive and pull all of my files off with a dock and software. Then, completely wipe and restore my computer back to a fresh install of Windows 10. Then after a complete wipe and reinstall of Windows, I had to drag by my files and also reinstall all of my programs that I had and was thankfully able to get off my hard drive through the dock.

Point being, Microsoft has continually offered no help other than a copy and paste of the same troubleshooting list that everyone here has said is completely useless. Microsoft has failed to even pay attention to what we have all said and diagnose the actual problem we are all having. 

My business is operated on this computer, including my Quickbooks Desktop (which is designated to one computer, the one with the issues), which was unable to be used for over a month while I tried to get this problem fixed. Not only was Quickbooks unusable, but a chunk of my business was at a standstill while I devoted many, many hours to trying to fix this problem. So not only am I out the amount of valuable time I had to sacrifice to this issue, I also had to pay an IT specialist who was also very surprised with how complex the issue actually was. 

Point in being, I now have a clean and fresh computer that is now for sale and I will be going back to Mac who has always provided me with excellent customer support and 100% less issues. I honestly don't know why I went back to Windows, all this has done is solidified why I had transitioned to Mac before.

I wish I could invoice Windows for the time and money I have lost because of this.

Hi,

I have this issue also.

Very simply put my problem is:

1.  Turn on laptop
2. ASUS logo, dots circle
3. Flicker of black screen
4. Message “attempting to recover installation” very 
5. Message “restoring your previous version of windows”
6. Power down
7. Power up
8. Goto 2.

This reads very like others’ problem. No use asking me to go into settings.  I cant get anywhere near a windows desktop.

incredibly frustrating experience....

I need help plzzzz my laptop is stuck on restoring previous version..

Just go to the microsoft store. They had to wipe my pc and then re-install windows. Since it is a problem with the update from microsoft you shouldn't be charged...it's just a massive pain in the a** to have to go in. They will likely be able to get into your version of windows with their master key if you don't have everything backed up (that's why I always use cloud drives). Good luck.

I also had a boot loop problem after an attempted windows 10 update.

Tried a few things myself like creating a windows 10 usb installation disk to boot from.

Was able to get to the troubleshooting screen but the startup repair, system restore didn't work.  Did get the command prompt to work so I could copy off important files.

I contacted MS support and they pointed me to this article which solved my problem.

Even though it mentions windows 7 and Vista, the same commands work for Win 10.

https://support.microsoft.com/en-us/help/927392/use-bootrec-exe-in-the-windows-re-to-troubleshoot-startup-issues