Windows 10 Stuck on “Restoring your previous version of Windows” loop

Anonymous
2017-11-21T05:34:35+00:00

I have a laptop running Windows 10. I updated Windows 10 last night. I start up my laptop today and it’s stuck on this loop where it’s on this screen that says “Restoring your previous version of Windows” I have no idea how to fix this. Please help.

Original Title: Windows 10 Stuck on “Restoring your precious version of Windows” loop

Moved from Windows / Windows 10 / Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-10T17:46:14+00:00

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  2. Anonymous
    2018-05-10T16:48:19+00:00

    I am having the same problem. It does the following things.

    "Toshiba logo"

    "Brief moment showing the cmd menu" (And I do mean brief. Blink and you miss it)

    "Attempting to restore previous version of Windows...."

    "Restoring to previous version of Windows 10..."

    "Black screen"

    "Repeat endlessly from the first step"

    My only access points are the boot menu via F2 and F12 keys. It doesn't seem to acknowledge that a USB drive exists, even if I put the HDD below priority. I'm currently sitting here with a broken Windows 10 laptop with no idea how to fix it, and for the record, I cannot access the actual Windows itself. So, don't bother telling me to access something through the sign in menu.

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  3. Anonymous
    2018-05-03T18:07:36+00:00

    Hi JacquiC1,

    I want to verify if you have tried the all troubleshooting steps provided on this thread, so I can determine what other steps we can perform.

    Hope to hear from you soon.

    Hi, i have tried all the suggestions but cant get any to worrk. Ive left it on and it is still in the loop.  Ive been trying to do a hard reset but even that doesnt work. Im not totally sure when to press the power off button. I have been waiting untill the spinning wheel starts so do i need to do it before or after then?

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  4. Anonymous
    2018-05-03T10:40:38+00:00

    Hi JacquiC1,

    I want to verify if you have tried the all troubleshooting steps provided on this thread, so I can determine what other steps we can perform.

    Hope to hear from you soon.

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  5. Anonymous
    2018-05-02T16:53:28+00:00

    I am having the same problem - stuck on the Restoring your previous version of Windows.  I have created a usb boot and put it in but nothing different happens.  Been like this for 2 days now.

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