Windows 10 Stuck on “Restoring your previous version of Windows” loop

Anonymous
2017-11-21T05:34:35+00:00

I have a laptop running Windows 10. I updated Windows 10 last night. I start up my laptop today and it’s stuck on this loop where it’s on this screen that says “Restoring your previous version of Windows” I have no idea how to fix this. Please help.

Original Title: Windows 10 Stuck on “Restoring your precious version of Windows” loop

Moved from Windows / Windows 10 / Performance & system failures

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-05T19:25:40+00:00

    aktiviraj sistem  windows  kako  help

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  2. Anonymous
    2018-04-05T14:18:04+00:00

    I can confirm this is a growing issue that Microsoft needs to address. I witnessed this on 2 Windows 10 Machines. The first Windows 10 machine was a 1509 Build. It had struggled to update itself over and over again. Finally the machine got stuck between the upgrade and the previous version. You CANNOT go forward or back to the previous version. You CANNOT login to windows at any point. You CAN access the recovery options however if you attempt to use the recovery options the machine will ask you to pick an installation to recover and will list 2 windows 10 installations with the same name. I selected both installations and both failed. I'm wondering it he System Partition is corrupted in this process. The problem is Both installations are simply listed as windows 10 so you have no idea which one to attempt recovery on. There is no way of knowing which installation is the old version. The second Machine I witnessed this on had build 1703 installed. A week prior to this incident Windows 10 Struggled to install the update and would continuously re-download  by failing and reverting. I had to load 1709 and wipe out all of the partitions to get the device working again.  Personally I have backup software as I don't trust windows 10 to always upgrade itself successfully however that is not the case with most devices I have to work on.

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  3. Anonymous
    2018-04-04T05:48:50+00:00

    I think a factory reset is your only option here man. Sucks, but thats what I had to do.

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  4. Anonymous
    2018-03-28T21:49:15+00:00

    Now after getting to step 6 of the troubleshooting process I am getting an error message:

    We could not install Windows 10

    OXC1900101-OX30018

    The installation failed in the FIRST_BOOT phase with an error during SYSPREP operation.

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  5. Anonymous
    2018-03-28T19:31:41+00:00

    Hello JanAlfred,

    You may need to access the Advanced Recovery environment to resolve this issue. Kindly try the steps provided by Andre Da Costa on this thread to troubleshoot this boot loop issue with Windows.

    We're here for you until we resolve this issue.

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