PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

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  1. Anonymous
    2018-03-06T10:22:59+00:00

    Agree, but still suggest to abandon to us M/S google version Edge..as M/S force us to abandoned their own ecosystem. Why the earth we increase the use rate……so go with Chrome, safari & Firefox

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  2. Anonymous
    2018-03-06T10:23:35+00:00

    Microsoft have had a couple of weeks to do this but failed.

    Perhaps this is a strategy to slowly force users off the platform so that they can cease all support/updates?

    The ceremonial stomping on the Lumia is rapidly approaching.

    Bill Gates and his billions and look what they dish up.

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  3. Anonymous
    2018-03-06T10:58:59+00:00

    Could we please be patient and a little bit positive? I'm very happy with my simple to use and charmingly uncomplicated windows phone. I really don't want Android, it's far too messy and inconsistent and unnecessary complicated for me. And ugly. Apple might be a nicer alternative, but they let you pay for everything. And I mean everything.

    So, I'm praying for a quick solution for this 'pain in the edge' problem...

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  4. Anonymous
    2018-03-06T14:06:39+00:00

    Until Microsoft delivers the fix, there is a resolution!

    Oh well, better said, a work around :)

    I. to read PDF's in e-mail, save them, and open de PDF separately with FOXIT.

    Foxit is free available in the Windwos App Store.

    II. when you want to read a PDF on the internet, simply use another browser! I tried UC BROWSER. UC Browser also is free available in the Windwos App Store.

    With THIS browser you can choose to download the pdf on the web.

    They will be saved in a UC browser folder.

    Then you have to use Foxit to open the PDF. It works, I tested this on my Lumia650.

    I know, I know, this 'method' costs a lot more time!

    BUT at least, now you are able to open ALL PDF's.

    Thanks, it is a more complete workaround than just using Foxit. To combine it with an alternate browser is a good idea.

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