PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

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187 additional answers

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  1. Anonymous
    2018-03-03T15:44:54+00:00

    Microsoft completely missing the point here by suggesting we use a long winded work around to open pdf files because they failed to test their updates. We are the customer and we want and deserve one click opening as we had before, we do not want to wait until the next round of updates, we want you Microsoft to finish off this last update by getting it working and we want it NOW.

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  2. Anonymous
    2018-03-03T19:38:42+00:00

    This has got to be resolved ASAP! I can't open PDF documents in the Edge browser (the default way to open these file types on Windows 10 Mobile). I just spent several hundred dollars "upgrading" to a HP Elite X3. Microsoft owes its customers speedy resolutions to issues they create with an OS that's still on the market. Your loyal customers expect better from you.

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  3. Anonymous
    2018-03-03T20:40:30+00:00

    We all have the same problem. Please Windowsphone Support. We need you to be quick. It does not work with another alternative application of Pdf files

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  4. Anonymous
    2018-03-03T20:41:51+00:00

    We all have the same problem. Please Windowsphone Support. We need you to be quick. It does not work with another alternative application of Pdf files

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