PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

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  1. Anonymous
    2018-03-01T10:34:22+00:00

    I cannot see a solution yet ... wasting a lot of time because of Microsoft's stupid developers ... is it so difficult to test what you release??? Really a bad impression

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  2. Anonymous
    2018-03-01T10:52:42+00:00

    Come on Microsoft 8 pages of complaints about a problem you have caused by not checking your updates work correctly, yet you do not feel able to give us a plan of action as to when we might expect a resolution. Windows phone is dead and you developers helped that happen, do not expect apple or google to employ you when Microsoft falls over, they want developers who know what they are doing. This is really beyond bad service, it stinks.

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  3. Anonymous
    2018-03-01T12:25:05+00:00

    I have the same problem with all my phones 960 950 950xl. have tried the work around and it only works on the 960.

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  4. Anonymous
    2018-03-01T12:26:34+00:00

    Which one? Using the FOXIT app? or something else?

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