PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

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  1. Anonymous
    2018-02-28T21:48:01+00:00

    Hello from Greece :-),

    same issue here :-(

    Lumia 950XL

    "....Should I stay or should I go now...."

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  2. Anonymous
    2018-03-01T01:36:17+00:00

    Hello from Greece :-),

    same issue here :-(

    Lumia 950XL

    "....Should I stay or should I go now...."

    If you stay it will be trouble....

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  3. Anonymous
    2018-03-01T04:38:50+00:00

    @ArkieM. Martherus: 

    For people with enough time, I found a work around method to open a PDF in Outlook.

    1. install an external PDF reader, like Foxit, Adobe or any other
    2. in Outlook, open your e-mail, and press and hold 2 seconds on the PDF attachment
    3. choose SAVE
    4. Save the PDF e.g. in your Downloads folder (or Documents)
    5. Open the external PDF reader, and choose your PDF-file to open!

    This works for me, on a windows10 phone, Lumia 650.

    Better than the error ;)

    But I hope Microsoft will come quickly with a fix, to open the PDF in Edge, with just one tap.

    FOXIT has been a life saver ONLY for PDFs that I have been able to save onto my phone.

    For PDFs that holding down to save isn't available... there in lies the problem for me (i.e. online PDFs). Any suggestions?

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  4. Anonymous
    2018-03-01T05:35:41+00:00

    @ArkieM. Martherus: 

    For people with enough time, I found a work around method to open a PDF in Outlook.

    1. install an external PDF reader, like Foxit, Adobe or any other
    2. in Outlook, open your e-mail, and press and hold 2 seconds on the PDF attachment
    3. choose SAVE
    4. Save the PDF e.g. in your Downloads folder (or Documents)
    5. Open the external PDF reader, and choose your PDF-file to open!

    This works for me, on a windows10 phone, Lumia 650.

    Better than the error ;)

    But I hope Microsoft will come quickly with a fix, to open the PDF in Edge, with just one tap.

    FOXIT has been a life saver ONLY for PDFs that I have been able to save onto my phone.

    For PDFs that holding down to save isn't available... there in lies the problem for me (i.e. online PDFs). Any suggestions?

    thanks ArkieM. for your prompt reply,

    actually I already inevitably use the "pdf viewer plus" from store,  

    .....but that does not solve the problem,

    unfortunately I don't have to much time on my hands.....it's complicated...

    :-)

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