PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

Was this answer helpful?

20+ people found this answer helpful.
0 comments

187 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-02-22T23:11:17+00:00

    A) Nobody wants to mail themselves all the PDFs they need to read. That solution is fine if you your PDFs are in your email, that that's only a small percentage of PDF use.

    B) Not everyone has Outlook. Again, that might help some people, but Microsoft Phones are owed by millions and millions of people who do not have Outlook.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-02-22T22:42:22+00:00

    For people with enough time, I found a work around method to open a PDF in Outlook.

    1. install an external PDF reader, like Foxit, Adobe or any other
    2. in Outlook, open your e-mail, and press and hold 2 seconds on the PDF attachment
    3. choose SAVE
    4. Save the PDF e.g. in your Downloads folder (or Documents)
    5. Open the external PDF reader, and choose your PDF-file to open!

    This works for me, on a windows10 phone, Lumia 650.

    Better than the error ;)

    But I hope Microsoft will come quickly with a fix, to open the PDF in Edge, with just one tap.

    Foxit worked.  Thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-02-22T22:30:20+00:00

    I have the same problem on Lumia 950XL since 21FEB2018. It's quite annoying! Can you do something, Microsoft??????!!!!!!!!!!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-02-22T20:03:59+00:00

    Koji **** drkate sa jebenim softwerom. Sjebali ste otvaranje PDF-a i to ne radi več nekoliko dana. Dvaput vračao na tvorničke postavke, sve ponovno instalirao. Izjebo se ko majmun. Tri dana pokušavam otvoriti jebeni PDF. Pun mi je **** i vas i vašeg drkanja po jebenom softweru. ne znam mogu li zamjeniti mobitel u vipu i reči im nek se jebu i oni i vi sa vašim microsoftom. Sto godina ste iza androida. Aj da ste nešto javili, da ste napisali da neće raditi nekoliko dana, nego ja uporno pregledavam stranice, tražim u čemu je fora i tek nakon nekoliko dana vidim ovjde na foruma da nisam ja jedini kojeg ste sjebali. SVE STE SJEBALI. Koji ste vi konji. Jebo vas mikrosoft. Užas.

    Was this answer helpful?

    0 comments