PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

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  1. Anonymous
    2018-02-24T05:42:03+00:00

    Thank you for the information.  This is a serious problem, impacting users daily, even hourly.  When, exactly, can we expect this to be resolved?

    Hello Jaq,

    Thank you for letting us know. You may encounter issues when trying to access PDF files on Microsoft Edge after the latest update on Windows 10 Mobile. We are aware of the issue and our developers are working to resolved it. Rest assured that there will be an update in an upcoming release. In the meantime, we suggest that you download and install any available PDF reader apps from the Store. Make sure that you download or save the PDF file to your phone so you can open it on the PDF reader app.

    Let us know if you have any questions.

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  2. Anonymous
    2018-02-24T05:08:46+00:00

    Same here, concerning that this happened and is crippling my phone. Needs a fix ASAP.

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  3. Anonymous
    2018-02-24T01:07:23+00:00

    yep, me too...started two days ago

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  4. Anonymous
    2018-02-23T19:41:53+00:00

    Adobe can browse files as foxit. Again, the problem persists if the files are not on the device, as mentioned by a bunch of people. E.g. Via hyperlinks or through other apps that rely on a MIME type like OS handled app selection.

    The timeframe will not be announced by MS and I am sure it will be more than just days....unfortunately.

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