PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

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  1. Anonymous
    2018-02-27T04:17:12+00:00

    I'm not that good with phones but I can't open my PDF it says error and then nothing in the library. I can't even open it by going on a.computer. Its just closed.

    can some one tell me what to.do. Or do I have to go to a Telstra shop.

    Thanks.

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  2. Anonymous
    2018-02-26T18:52:44+00:00

    Cheers, today I had to help a friend with this very same problem, he was not happy. The workaround is not very practical for people who receive a lot of PDFs daily. Please fix this problem ASAP.

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  3. Anonymous
    2018-02-25T19:43:34+00:00

    The problem is that many pdfs cannot be fownloaded and saved. Which means this is even more crippling than you would like to admit. EWhy don't you roll back the update?

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  4. Anonymous
    2018-02-25T19:38:31+00:00

    Yes, Microsoft created this problem and simply does not care. I so wish there was real competition out there.

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