PDF files will no longer open on Windows Phone - Can't Open on EDGE

Anonymous
2018-02-20T04:31:06+00:00

I've researched, cleared caches, and downloaded other PDF readers from the store to no luck ...

Since fixing a MAPS error with a Hard Reset, I've found that I can't open PDFs on my phone anymore. With Windows 10 on my Lumia 650 phone, the default/only way to see PDFs were (add still are) through EDGE. 

When I click the file, whether it's on- or off-line, it would appear to proceed and open how it use to but end up saying: 

Here is the converted link from an offline PDF file that accompanies the Message above (..the same prefix appears with online PDF files):

ms-appx-web:///assets/errorpages/ErrorPages.html?error=100000#file:///C:/Data/USERS/Public/Documents/EM_2018_schedule.pdf

When I email this and other PDFs to myself or click on PDFs online and open them on my PC, I'm able to see the file through EDGE without problems/error/issue.

Moved from: Microsoft Edge/ PDF, EPUB, and reading/ Windows 10

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-03-15T21:45:40+00:00

Check for updates!!!

patch tuesday build 15254.313  is available.

This update includes quality improvements. No new operating system features are being introduced in this update. Key changes include:

This build includes all the improvements from KB4088782.

Addresses issue in which PDFs cannot be rendered in Microsoft Edge on Windows 10 Phones.

Was this answer helpful?

20+ people found this answer helpful.
0 comments

187 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-03-10T10:16:40+00:00

    Adobe reader App open off files but non automatically:( 

    For open PDF in adobe I need download file to device and only after that open Adobe App and choose file destination.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-03-10T00:29:32+00:00

    I have the exact same issue as Jaqfinch! Lumia 950 Started 3/8/18

    Please Fix!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-03-09T21:27:51+00:00

    yea one of the richest in the world and he can't even spend money to keep this right. Bill, we as a human race deserve to have this option to the other mobile phone systems out there, come on man!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-03-09T16:25:04+00:00

    Did anyone at Microsoft consider testing before releasing the faulty upgrade software? We aren't talking about a bug. We are talking about a significant failure in product and service.

    No one is a bigger MS fan than me. I have windows everything, but this is a product failure that should never have happened.

    LetsMS issue a fix (tested before hand!) within the next few days. No wonder android are on the increase.

    Was this answer helpful?

    0 comments