Automatic repair couldn’t repair your PC

Anonymous
2018-01-14T03:58:10+00:00

My computer wouldn't start and entered into an Automatic Repair. The automatic repair "couldnt repair [my]PC". 

It specifies the following Log file: E:\Recovery\WindowsRE\Winre.wim\System32\Logfiles\Srt\SrtTrail.txt

*Modified title for accuracy*

*Original title: Automatic Repair Error SrtTrail.txt*

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-14T09:38:16+00:00

Hi Steven,

This error occurs due to a possible corrupted startup file. For us to troubleshoot this issue, we suggest that you follow these steps:

  1. Restart your computer for 3 times to see Windows 10 Boot Options menu.
  2. Choose Troubleshoot.

3. Click on Advanced Options.

4. Select Command Prompt. 5. When Command Prompt appears, enter the following command lines and press Enterafter each: - bootrec.exe /rebuildbcd - bootrec.exe /fixmbr - bootrec.exe /fixboot 6. Restart your computer and check if the issue is resolved.

Let us know how it goes.

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  1. Anonymous
    2019-06-12T18:51:19+00:00

    Oh, my goodness I am so sorry to hear that. I got a restore disk but my laptop doesn't read it unless I'm already in  windows, pc just keeps asking for the disk, when the disk is in the drive.  I have no problem wiping the drive and starting over if I knew how and what to do. Thank you for replying.

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  2. Anonymous
    2019-06-12T18:40:30+00:00

    ty for posting. good info to have. makes me wonder if it came with an update.

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  3. Anonymous
    2019-06-12T17:45:01+00:00

    I may have some info here.

    A friend recently had their PC have the exact same issue, so I took it home and have been working on it. Gone through every attempt listed here to try and get it to boot, and no success. Only option appeared to wipe the C:/, reformat, and lose a ton of artwork and what not.

    In an attempt to try and salvage some of the content, hooked up the 1TB Hard Drive to a SATA to USB adapter to extract some to my own laptop; was somewhat successful (she had 5 partitions on the one drive, and couldn't access more than some core backup data, though the fact it was showing only 10GB on a 1TB drive as used may mean it's just all gone), and moved it on to my own machine. Noticed a file called "Recovery.txt" in the files....

    Stupidly, I double clicked on it, and as soon as I did it regretted my decision. Blank TXT file appeared in Notepad and, surprise, my own laptop is having the exactly same problem now. Tried to repair, won't jive. 

    Now going to have to use another of my laptops to try and extract as much content as I can. This appears to be the result of malware on the system, with a seed planted to spread to any machine trying to fix it. I'll be deleting the Recovery.txt file, obviously, on my next go, but it appears to be pretty insidious in it's ability to completely reject any attempt to repair. 

    Next step will be to extract as much as I can to my 1TB external HD and salvage as much personal content as possible. From there, will be formatting both drives, and starting from scratch. 

    Not good news, but thought I'd throw what I've found out there.

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  4. Anonymous
    2019-06-12T11:39:02+00:00

    Hi all don't know if this helps. I built a computer about 6 months ago. It is for a special purpose and has not been used until yesterday. After starting up the system windows performed an update and I was presented with the same issue as everyone else. The automatic repair procedures are useless they always have been. I tried all of the suggestions above but got nowhere.

    I reinstalled windows 10, which is a major time consumer, and everything went well. Before I re-installed all of the other software I need for this machine I performed an update. I had the same bad result after doing the update.

    I started looking at the difference between this machine and the many others that I have built and work flawlessly. The only difference is the MB It is a micro style and the M2 drive. I usually spring for a quality Samsung M2 drive but tried to save money and went with a BPX brand. First I tried updating the firmware for the MB. The notes for the new FW did not indicate any solution to the problems I am having. I updated anyhow, but still the same ridiculous and useless automatic repair screen.

    I decided to change the M2 drive to see if that is the cause. I did not have another M2 handy but did have an Intel SSD. I changed out the drive, reinstalled windows 10, updated and success. So far for 3 days the system has been running without any issues.

    While I did not re-try the BPX M2 to verify my results (didn't have another couple of hours free) I am sure that was the issue for me. I guess there is truth in 'you get what you pay for'.

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