Spotify app makes system restore fail

I don't have an answer for the Spotify issue that as that is why I'm reading this forum but I do know whats going on with the bad update that screws up USB functionality.

Its a really easy process.

If you computer boots into windows open up a command prompt with administrator permissions. "cmd.exe"

once cmd is up type the following.

Dism /online /get-packages

Find the last rollup update that was installed.

Once you have found the package name you need to remove it.

Type the following:

dism /online /remove-package /packname:[THE PACKAGE NAME HERE]

Replace [THE PACKAGE NAME HERE] with the rollupfix name that you find in your Dism search. - mine is highlighted in red above

so for my issue I typed this: dism /online /remove-package /packagename:Package_for_RollupFix~31bf3856ad364e35~amd64~~16299.248.1.17

after the package uninstalls you will be asked y/n to reboot. 

after rebooting your USBs will work again.

** you may have to do this for more than one rollup package.

Good Luck!

I had the same issue as several other users. A system update caused my system to lose usb support including touchscreen. went to do a system restore like should be the intended functionality only to find all my restore points were unusable because of the spotify app. Had to do a fresh windows install to get my system up and running again.

This needs to be addressed and temporarily removed from the windows store before others lose hundreds of hours of work files, have to reinstall their programs, or not know what to do and spend hundreds of dollars on costly repairs to get their computers working again.

no clue.  try it.

Thanks for the info. Weighing my options now...all my important stuff is backed up elsewhere, I just don't want to have to reinstall everything (like you said that's an all nighter in itself).

How about this possible solution: https://www.youtube.com/watch?v=IgdAzvBcJyo

I haven't given it a try, because I don't understand what it is doing...but if I have to reset anyway, could it be worth a shot or could this cause more damage?

1.  you will lose all programs and  apps that don't come with windows including chrome but if you log into chrome google will save your browser settings including bookmarks

2.  always good top save your data elsewhere before doing the reset and I keep a backup at all times on a different computer here but the "save data" options seems to work quite well from random comparisons of file folder sizes between the reset laptop and the backup.  with a backup you can do your own comparison.  

I wish there were a better more efficient solution that saves my programs because for me this reset solution eliminates the programs thus creates a need to pull an all nighter since i use this laptop as a second computer for work and need it to work well the next day.  

There used to be a windows repair function that worked well but didn't eliminate programs or data.