Spotify app makes system restore fail

Anonymous
2017-11-18T21:02:23+00:00

I think I'v installed the Spotify app from the Microsoft store three times over the last months, and every time I get the same effect: system restores are no longer possible:

So that's a reason for me not to use the app anymore, although for the rest, it works as a charm!

Anyone any idea why the Spotify app and System Restore are incompatible?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-21T13:56:20+00:00

    ... despite Jimwynne's recommendation of the forums as a substitute for good microsoft aftermarket support, my experience is that the quality of recommendations from the forums is random at best and as likely to be a complete waste of time or even worse...

    ...I think the best solution is to stop using and  paying for microsoft office when my subscription ran out and using google docs instead until microsoft provides an official solution to this system restore problem.

    What does Microsoft Office have to do with the subject?  Your statement regarding the quality of help here also describes Microsoft's own technical support pretty well.  With Windows, you have only a few choices:  You can get independent direct help from a trusted source, or you can educate yourself at least to the point where you can discern which suggestions are likely to be the best ones.

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  2. Anonymous
    2018-04-21T13:03:54+00:00

    1709 has always been buggy. Insiders including myself feel like 1709 should have never been released. Spotlight does not work tben again when has it ? I hsve backed up to 1703 and blocked updates. Seems to be going ok now. Microsoft needs to slow down and release only one major update a year. Least tbat way the release would be a lot more stable you would think.

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  3. Anonymous
    2018-04-21T11:15:20+00:00

    The only way i can get system restore to complete is if I run it from advanced startup. Do it from inside windows My screen lights up with errors. Microsoft needs to get rid of that damn Spotify. Quit giving it to us by default.

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  4. Anonymous
    2018-04-20T15:56:02+00:00

    thanks wolfmanstout.  I didn't try the solution suggested by stefanrondinelli and based on your experience I'm glad I didn't.  despite Jimwynne's recommendation of the forums as a substitute for good microsoft aftermarket support, my experience is that the quality of recommendations from the forums is random at best and as likely to be a complete waste of time or even worse.  I won't try any solution recommended by the forums  i cannot completely understand prior to trying it after researching it.

    I'm glad you understood it and tried it and am sorry it didn't work and now you have to revert what you did even if it didn't take you that long.

    I think the best solution is to stop using and  paying for microsoft office when my subscription ran out and using google docs instead until microsoft provides an official solution to this system restore problem.

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  5. Anonymous
    2018-04-20T05:13:57+00:00

    For folks following along: these commands basically amount to a folder rename (the first few commands give you permissions to perform the rename).

    I tried this and got "System restore did not complete successfully. Your computer's system files and settings were not changed.". Didn't get any mention of Spotify, but rather the following:

    System restore failed to extract the original copy of the directory from the restore point. 

    Source: %ProgramFiles%\WindowsApps

    Destination: AppxStaging

    The restore point was damaged or was deleted during the restore."

    Planning to revert the commands. You didn't get this when you tried? And it didn't say "System restore did not complete successfully"?

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