KERNELBASE.dll Corrupted

Anonymous
2018-01-02T23:32:20+00:00

Hello,

I have been having several games crashing in Steam, I contacted support for one of the games, and after sending them "DxDiag/MSInfo " files, they told me Kernelbase.dll was corrupt. They advised me to run "sfc /scannow", and it said that it "did not find any integrity violations". I also ran the command “DISM.exe /Online /Cleanup-image /Restorehealth" and it said 'the restore operation completed successfully" I tried running the system in Clean Boot and that did not fix the issue. I tried running “regsvr32 KERNELBASE.dll” and got the message  "the module "kernelbase.dll" was loaded but the entry point Dllregisterserver was not found. Make sure that "kernelbase.dll" is a valid DLL or OCX file and then try again."

I tried to do a system restore but could not find a restore point from before the problem started.

I would appreciate your help.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2018-01-13T10:46:40+00:00

    Thanks for letting us know, Patrick.

    In this case, let's try to fix this by performing an In-Place Upgrade to clean up your system. To do this, here's an article created by PaulSey.... It's a step-by-step guide to ensure that this procedure is properly done for us to rectify your issue.

    You can also check this videothat we uploaded in YouTube for a visual step-by-step guide on how to do an In-Place upgrade.

    Should you have any other concerns, don’t hesitate to let us know.

    Bump

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  2. Anonymous
    2018-01-17T01:18:52+00:00

    Hi Patrick,

    We have noticed that the post has been inactive for quite some time. We'd like to confirm if the steps provided by Kris Ver about performing an in-place upgrade resolved the issue.   

    If so, we highly encourage you to inform our Community by clicking on Yes or marking her post as the answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.   

    Should you require further assistance, just don't hesitate to let us know.

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  3. Anonymous
    2018-01-17T01:45:20+00:00

    I still have not received any further help on this issue

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  4. Anonymous
    2018-01-18T04:33:59+00:00

    Thank you for the update, Patrick.

    If the issue is within your operating system, this should have been already addressed after performing an in-place upgrade. Since the issue still persists, we'd like to verify if you have tried uninstalling and reinstall the said application to have a fresh start. Also, we'd like to know if there were updates provided by the developer of the program.

    We'll be looking forward to your response.

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  5. Anonymous
    2018-01-18T04:59:20+00:00

    I can not guarantee the results but some tips that may help.

    move your installed games to another drive then other then the system drive;

    in steam select move installed games to another drive/steam folder.

    Set the ms store for manual download, same for windows update.

    Uncheck load steam on pc start.

    set antivirus for manual updates.

    this goes for any other program that wants to get first crack at the pc when it boots; including flash player and sun java.

    update your gpu's and any other system devices and drivers.

    Been a steam user for a few years, from vista and up to win10 and win10 makes me have to work much harder to get things running and stable on each new os update.

    I would also check the event viewer at the time of these crashes as most often, I have found other things triggering just before or after.

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