Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2018-05-15T17:35:14+00:00

    Hello gentlemen,

    I have a problem with MS Solitaire Collection: it hangs by displaying this MSG.

    But MUWG is working properly.

    Thank's for help.

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  2. Anonymous
    2018-05-15T23:34:28+00:00

    I have a workaround.

    I reverted to prior Windows 10 update (17.09) on my laptop computer.

    Microsoft Solitaire now works again, and there are no other problems I am aware of.

    If you do this, please let us know if it works and if stepping back a version caused problems.

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  3. Anonymous
    2018-05-15T23:58:23+00:00

    I've thought about moving back to the Windows 10 update 17.09.  I believe it will help the problem.  

    I've also figured our that there has been an update to the Solitaire Collection app too which may or may not be a part of 1803.  

    I've held off moving back because Microsoft has a tendency to force updates even when you tell it not to.  

    Right now I'm able to make the app work and nothing else seems to be a problem.  I think Microsoft has already done a fix with the freezes it was causing with Chrome.  

    I'm stubborn.  Appreciate your response.

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  4. Anonymous
    2018-05-16T00:03:19+00:00

    How did you make the app work? Did you find a way to make it work in 18.03?

    Right now I'm able to make the app work and nothing else seems to be a problem.  I think Microsoft has already done a fix with the freezes it was causing with Chrome.  

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  5. Anonymous
    2018-05-16T11:01:12+00:00

    Not for me, after re-install the app this morning stil freezing the screen and error message with code 121003. Chrome version actual.

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