Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

210 answers

Sort by: Oldest
  1. Anonymous
    2018-08-12T01:44:51+00:00

    I want to let everyone know what I just discovered. Maybe it will help you.

    I did not start getting this error code on my Galaxy Note until about 3 weeks ago. I live in an area where there there is no cell signal. At home I use wi-fi and an ATT micro tower for service.

    I have been staying at my dad's for the past few weeks. He has wi-fi and cell service.  His house is where I began having issues.  It became progressively worse, seeming to spread to other games.

    I went to ATT for help and they got rid of some duplicate programs I didn't realize I had. Voila! Solitaire came right up! I rushed to my dad's, excited to play without issue. No such luck. All of the other games were fixed but not this one.

    Today I came back home (where I have no cell service without wi-fi) and, lo and behold, Solitaire is working like a champ! I do not know why this is, but I wanted to let everyone know so that maybe someone with more technical knowledge than me can figure out what is going on.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-08-12T08:15:43+00:00

    Несколько месяцев безрезультатного решения ошибки путем переустановки/удаления приложения, сброса Xbox, удалением учетных данных, в моем случае проблема решилась вынужденной переустановкой ОС (с форматированием системного раздела) и отключением фильтрации Solitaire в Adguard.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-08-12T09:42:18+00:00

    "Xbox Live error

    There was a problem loading your data from the cloud

    Please check the Microsoft Solitaire Collection FAQ at

    https://aka.ms/mssolitairefaq and refer to error code:

    121003"

    I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

    I have been having same problem for past 24 hours, I have closed the app, uninstalled the app and rebooted and still get error, have even tried another device and still cannot resolve this problem

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-08-12T12:09:31+00:00

    I have been having same problem for past 24 hours, I have closed the app, uninstalled the app and rebooted and still get error, have even tried another device and still cannot resolve this problem

    Those are the steps I follow at my dad's.  However, I also have to disable wi-fi before reopening game.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-08-12T17:58:34+00:00

    On Samsung tablet, I was able to fix the error by going to the app info for the game (On the tablet, click Apps, find the game, hold and drag the icon to App Info). I then did a Force Stop of the app (clicked okay on the "this may cause errors" pop up). I then opened the game like normal, and it connected with no issues, no data loss.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments