Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-19T23:09:32+00:00

    The mistake 121003

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  2. Anonymous
    2018-05-20T00:21:30+00:00

    I have tried troubleshooter found no problems, I have not added anything , and I , cant download from cloud for my Microsoft   

    games

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  3. Anonymous
    2018-05-20T10:24:57+00:00

    I have same issue.  Only changes was the recent huge update my Microsoft that has now screwed up everything on my computer

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  4. Anonymous
    2018-05-20T13:07:46+00:00

    I first tried restoring to the previous version of Windows as the last update is when I started receiving this error code- and that fixed it-  however,  two days later Windows auto updated and re-installed the new version again and again I started getting this error code. This time I tried the steps that DorisHamme suggested- which are:

    1. Type "Credential Manager" in the windows search bar (or find it on your Control Panel)
    2. Choose the "Credential Manager" application
    3. Click on the "Windows Credentials" section
    4. Look for any windows "live" credentials in the "Generic Credentials" section an remove them (don't worry about deleting these items... it just means you will be prompted for a password the next time it needs this information)
    5. Try running your app again and it should now sync without issue.

    This works- I no longer get the error code and the login and sync seems to be much faster. 

    Thanks DorisHamme!

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  5. Anonymous
    2018-05-20T13:26:49+00:00

    I'm sorry, but the steps you mentioned didn't solve the problem.

    Automatic translation from Russian

    There was a problem loading data from the cloud. Please refer to the list of frequently asked questions about the game "Microsoft Solitaire Collection" here https://aka.ms/mcsolitairefaq and find the error code 121003.

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