Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-05-19T03:19:46+00:00

    Tried it, but it fails after just one game, same error message.

    Is there a way to COMPLETELY delete a Xbox live account and start over? apparently not, unless one wants to lose e-mail as well. 

    Oh, and I can't revert to an earlier version of Windows - somehow, "system restore" got shut off and all the restore points were deleted. 

    Goodbye, Microsoft Games. It was fun while it lasted.

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  2. Anonymous
    2018-05-19T01:53:28+00:00

    Yep, same here. Strange thing is, the internet connection is fine, and I can even log into Xbox Live, but for some reason, the game can't retrieve information. I checked the firewall, upgraded, run virus checking, even re-installed Windows 10 and the game, but the problem persists. 

    BTW, Microsoft MahJohng has slowed its response to the point of being unplayable, MS Sudoku has stopped working, and MS Ultimate Word Games has never worked, shutting down upon startup.

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  3. Anonymous
    2018-05-18T19:30:42+00:00

    I have the exact same problem.. started just after latest windows 10 update

    I can run game on any computer that I have not updated

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  4. Anonymous
    2018-05-18T13:19:07+00:00

    Try deleting your windows live credentials following the steps provided by DorisHamme in a previous post

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  5. Anonymous
    2018-05-18T13:07:51+00:00

    https://aka.ms/mssolitairefaq don't have that error code 121003 what do I do now?

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