Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

210 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-08-15T09:04:18+00:00

    try settings,apps,then the microsoft solitare collection then advanced options and then reset,i have to do this everytime i play,but it does work for me.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-08-14T21:21:45+00:00

    Well that didn't work.  I have to completely delete the game and reinstall. Today, even that is not working.  I can sign in, but I get the error code when it is syncing data to the cloud. I have no also gotten error 124 a few times today.  That is a new one for me.  

    I just do not understand why I have no problems where I have wi-fi only be here where I have wi-fi and 4G.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-08-14T18:38:45+00:00

    I will try that when I get back to my dad's. I always felt the cache wasn't clearing or game was not completely closing.

    You shouldn't need to clear the cache, just do a force stop and then reopen the game like normal.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-08-12T18:35:11+00:00

    The problem has resolved itself

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-08-12T18:18:41+00:00

    On Samsung tablet, I was able to fix the error by going to the app info for the game (On the tablet, click Apps, find the game, hold and drag the icon to App Info). I then did a Force Stop of the app (clicked okay on the "this may cause errors" pop up). I then opened the game like normal, and it connected with no issues, no data loss.

    I will try that when I get back to my dad's. I always felt the cache wasn't clearing or game was not completely closing.

    Was this answer helpful?

    0 comments