Ms solitaire collection error code 121003

Anonymous
2017-11-20T15:55:05+00:00

"Xbox Live error

There was a problem loading your data from the cloud

Please check the Microsoft Solitaire Collection FAQ at

https://aka.ms/mssolitairefaq and refer to error code:

121003"

I've done that, no help to receive there. No one seems to know what the error code 121003 mean so I'm wondering why you are creating error codes that you don't understand yourselves?

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-07-29T21:16:35+00:00

    i cannot play solitaire for almost a week now i get errorcodes 124 and 121003 and solitaire says i have a premiumaccount?? 

    already checkt all of the hardware and software here even got a new account but nothing helps

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  2. Anonymous
    2018-07-28T00:13:42+00:00

    I would suggest resetting the Xbox app and if that does not work uninstall the Xbox app and reinstall it.  Your data remains on the Xbox cloud and i think it will just reload it.  You can reset the app by right clicking the app, select settings and select reset the app.  You can unstall the app by right clicking it and selecting unstall.  This option can also be reached in settings.   I hope this helps.  

    Here the same Error. App reset did not help.

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  3. Anonymous
    2018-07-26T17:01:15+00:00

    Hi Evelyn,  Sorry it took me so long to reply in the first place.  I had a feeling the recent updates would correct the bugs made by the system update to Windows 10.  My Xbox games are working much better too.  I also noticed there were updates to the solitaire app too.  Happy gaming.  My Xbox name is Bootigs1118 in case you would like to be friends on Xbox.

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  4. Anonymous
    2018-07-26T14:16:20+00:00

    Thank you for replying. My account worked perfectly for the last two world tours, so I am saving your suggestion in case I start having problems again. Thank you again.

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  5. Anonymous
    2018-07-26T14:14:04+00:00

    Thank you for replying. All at once, the last two world tours, my account has been working perfectly. So, I am keeping your suggestion handy, in case I have another problem. Thanks again

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