Toshiba Flash Cards Preventing Shut Down Windows 10 latest update

Anonymous
2017-12-06T16:33:13+00:00

I just updated my windows 10 with the latest update and now when I shut down I get the following message: Toshiba Flash Cards Preventing Shut Down and I have to click on the shut down anyway button. I didn't get this prior to the last update. Any ideas on what is causing this? Thanks

Windows for home | Windows 10 | Sleep and Power on, off

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Anonymous
2017-12-08T14:11:03+00:00

go to Task Manager

under "startup" tab, find "Toshiba Function Key Main Module", and click to disable.

:-)

Note: After doing this, to use your F (function) keys, you may have to hold down "FN" and the "F__(fill in #)" at the same time.

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Anonymous
2018-01-01T19:15:24+00:00

This worked for me!

Search button- just to the right of the "start" button, type "task manager";

When Task Manager appears, click on the "Start-up" tab;

Click on "Toshiba function key main module" and "disable" it.

It took me 2 re-starts before it went away.

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Anonymous
2017-12-06T18:45:29+00:00

Hi,

You will receive the message you've mentioned when you've used the app but forgot to close it before shutting down the PC.

That being said, have you used the said app before shutting down your PC?

If you're not using the said app, let's perform a Clean Boot to clear all the startup apps automatically running as soon as you switch your PC. Clean Boot helps eliminate software conflicts that occur when running or installing a program in Windows 10.

Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

We'll be waiting for your response.

Regards.

Thank you, but I have resolved the problem via information provided in this forum.  I removed/disabled the Toshiba Flash Cards utility (aka: Toshiba Main Function Utility).

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  1. Anonymous
    2018-02-12T02:57:15+00:00

    Hi David,

    The app might be causing conflicts within the system, preventing it from shutting down. May we know if you have followed the steps marked as answers in this thread to disable the app from startup?

    Also, since the app or program is from Toshiba, we recommend that you contact them for assistance with the program preventing your computer from shutting down.

    If you are eager to uninstall the program, you may do so by following the steps below:

    1. Select the Start button, then select Settings > Apps.
    2. Choose the program you want to remove, and then select Uninstall.

    If you have other questions, feel free to ask us.

    If you think this was useful, you may mark it as an answer to help those who are facing the same problem.

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  2. Anonymous
    2018-02-12T13:01:35+00:00

    I am unsure of other users, but the Toshiba Flashcards does not have an APP on my computer.

    I followed instructions from another poster and disabled, as they instructed and I have not seen the program preventing my computer from shutting down. 

    On a side note, my laptop was originally Windows 7 and was upgraded to 10.

    This is what has appeared to work for  me:

    Pete1186 replied on

    Go to Task Manager;

    Click on Startup;

    Disable Toshiba Function Key Main Module

    Close Task Manager and Reboot your laptop.

    My laptop was cured after the first reboot, but I've heard of some other people having to reboot a few times.

    Good luck!

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