uhd movie wont play

Anonymous
2018-02-20T04:27:03+00:00

0x000005b4

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Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2018-05-25T23:38:05+00:00

    OK, thanks.  I'm passing this along.

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  2. Anonymous
    2018-05-25T23:47:21+00:00

    Yes - same error with multiple UHD movies last night.

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  3. Anonymous
    2018-05-27T04:29:02+00:00

    This is happening to me as I speak. Trying to watch UHD Game Night and getting the same error with "Can't Play"

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  4. Anonymous
    2018-05-27T16:11:57+00:00

    bought Harry Potter 

    collection

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  5. Anonymous
    2018-05-28T01:54:44+00:00

    Same error code with every episode of the uhd harry potter series. Extremely frustrated. They’re unwatchable.

    Harry potter complete (happened constantly with movies 1-5 so far)

    Usa

    7pm -11pm eastern standard time

    fri/sat/sun

    uhd

    error code 0x000005b4

    xbox one x

    80.93 mbps download speed

    78.67 mbps upload speed

    packet loss 0%

    50 ms latency

    os version 10.0.17134.3036

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