uhd movie wont play

Anonymous
2018-02-20T04:27:03+00:00

0x000005b4

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Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2018-06-14T20:16:00+00:00

    I upgraded to cat7 cables, downloading at 80+ mbps and that may have helped some. I only got the error code twice while watching the deathly hallows part 1. It still ruins the whole movie experience. I don’t have any problems while watching uhd netflix movies.

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  2. Anonymous
    2018-06-14T20:28:02+00:00

    Trust me, it is not the internet on your end and the fact that we have to be happy it only happened twice is ridiculous.

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  3. Anonymous
    2018-06-14T21:01:21+00:00

    Oh, agreed. I was more stating that as well. The problem is not on our end.

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  4. Anonymous
    2018-06-15T16:07:52+00:00

    Yeah.  This is getting overly ridiculous now.  My wife and I have spent a few hundred dollars on movies from the store, and we haven't been able to watch any of them properly for months.  Haven't bought anything new from the store (and absolutely refuse to until this is fixed).  I'm almost beginning to feel like that we should be compensated for not being able to properly watch things that we've paid for.

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  5. Anonymous
    2018-06-16T04:19:00+00:00

    Tonight I attempted to watch Kong Skull Island UHD and it buffered 4 times in the first 30 minutes. Tomorrow I will be calling Microsoft and requesting refunds on all my purchased UHD movies. They are unwatchable.

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