uhd movie wont play

Anonymous
2018-02-20T04:27:03+00:00

0x000005b4

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Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-02-20T18:37:34+00:00

    Is this a movie you purchased/rented from the Microsoft Store?

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  2. Anonymous
    2018-02-20T18:40:11+00:00

    Yes it is.  I was bummed

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    4 people found this answer helpful.
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  3. Anonymous
    2018-02-20T18:43:06+00:00

    What movie?  What device are you using?  What country are you in?

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  4. Anonymous
    2018-02-20T18:45:53+00:00

    In the heart of the sea.  Xbox one s.  USA

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  5. Anonymous
    2018-02-20T19:55:01+00:00

    We're not seeing an issue with the movie here.  Can you double check that error code and include any other information that was included in the error message?

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