This could be an IPv6 error.
Check if your router has IPv6 enabled, and if so, try switching it off.
This has been reported and being investigated further.
uhd movie wont play
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
0x000005b4
Moderator's note:
This thread has been locked by a Moderator.
This thread has been locked by a Moderator either because: The information in the thread is old and outdated, the thread has run its course, violates the community code of conduct, or it is off topic for this community.
Post a new question here: Post a new question to the community.
Windows for home | Other | Music, photos, and video
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
154 answers
Sort by: Newest
-
Anonymous
2019-05-26T21:59:01+00:00 -
Anonymous
2019-05-26T20:17:51+00:00 Error 0x000005b4
Ralph Breaks the Internet
Sunday 9pm
UHD
All my UHD movies have same error at same time,
same movies work fine on HD on laptop at same time
-
Anonymous
2019-05-26T13:10:40+00:00 Stupid Microsoft movie platform. I'm going to be asking for a refund for my entire library. What is the point if you can't watch it.
-
Anonymous
2019-05-26T12:23:01+00:00 Same issue still. Vox Lux on Xbox One in Australia. Trying to watch on the weekend. Netflix works fine.
-
Anonymous
2019-05-24T02:39:49+00:00 I have the same issue with all of my recently purchased UHD movies on xbox one - same error code 0x000005b4 - everything used to work great and now I cant watch any of my movies - xbox support has been no help at all - Need help