uhd movie wont play

Anonymous
2018-02-20T04:27:03+00:00

0x000005b4

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Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2018-05-29T02:22:09+00:00

    Literally having the same issue with Guardians of the galaxy 2. I am in the US.

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  2. Anonymous
    2018-05-28T23:13:27+00:00

    Same error code multiple times watching a purchased movie.

    Had the same issue last night at about the same time on a different purchase.

    Located in MA, seems to only been nights and weekends, other streaming services working fine, and never experienced the issue until upgrading to One X.

    I will stop purchasing and go back to DVDs if the problem persists.

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  3. Anonymous
    2018-05-28T22:12:59+00:00

    Same issue here. 

    Between 2-6pm Eastern-Standard, May 28

    Jurassic Park UHD

    Xbox One X

    0x000005b4

    "Can't play"

    Internet speed on my end is looking great and 4K content is streaming just fine on other apps.

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  4. Anonymous
    2018-05-28T16:34:44+00:00

    No this issue is not resolved. I have had this issue all morning on a SD movie. It has stopped numerous time with this error code.

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  5. Anonymous
    2018-05-28T01:54:44+00:00

    Same error code with every episode of the uhd harry potter series. Extremely frustrated. They’re unwatchable.

    Harry potter complete (happened constantly with movies 1-5 so far)

    Usa

    7pm -11pm eastern standard time

    fri/sat/sun

    uhd

    error code 0x000005b4

    xbox one x

    80.93 mbps download speed

    78.67 mbps upload speed

    packet loss 0%

    50 ms latency

    os version 10.0.17134.3036

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