Name of the movie is Black Panther UHD bought it in Microsoft store. Living in British Columbia Vancouver Canada. The time of the crash Is Random it can play for 5 minutes then crash for 10 minutes even even a minute.
uhd movie wont play
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
0x000005b4
Moderator's note:
This thread has been locked by a Moderator.
This thread has been locked by a Moderator either because: The information in the thread is old and outdated, the thread has run its course, violates the community code of conduct, or it is off topic for this community.
Post a new question here: Post a new question to the community.
Windows for home | Other | Music, photos, and video
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
154 answers
Sort by: Newest
-
Anonymous
2018-07-21T21:46:49+00:00 -
Anonymous
2018-07-21T19:16:18+00:00 Having this same issue multiple times every hour today.
Battlestar Galactica TV series
USA
multiple times per hour
Post made at 2:14pm US Central Time
HD
(xBox One using xBox Live, wired Ethernet, 50 Mbps Up/Down, Microsoft recommended speed test app and program on Win10 shows normal speeds ~35-55Mbps)
Attempted other shows and movies, same issue. Netflix, Hulu, CBS apps do not seem to have the same problem
-
Anonymous
2018-07-21T16:42:57+00:00 Those that are receiving this error, can you post the following information:
Name of the movie
Country
Time of playback attempt and time zone
UHD/HD/SD
Hidden Figures
United States (Alabama)
7/21/18 12:30pm ET
HD
-
Deleted
This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Comments have been turned off. Learn more
-
Anonymous
2018-06-22T03:43:19+00:00 Buffering issues with Atomic Blonde UHD. It doesn’t actually matter what movie. Its any and all UHD movies at any given time. No fix in sight.