Since installing the Microsoft launcher software to my tracfone, I am unable to send or receive text messages. I cannot uninstall it because the Uninstall button while there is not clickable, only the force
stop butoon is. Please help ASAP as I need my phone to work properly. Thank you,
To uninstall the Microsoft launcher, you first have to change your default launcher back to what it used to be.
Now, the question is, what did it used to be. Different phones have different launchers. I found that out when I killed the Microsoft Launcher - it seems that it reverted to the Samsung Galaxy S8 launcher, at least until the next reboot.
After a couple of tries, with reboots., and it asking me if I wanted to make it the default, I answered "yes" and the Samsung Galaxy S8's launcher was back in control. After a re-boot, I then found the Microsoft Launcher and it was the uninstall was no
longer grayed out.
When you kill the Microsoft Launcher, does it start working as normal, at least until the next re-boot of the phone? If so, kill the Microsoft Launcher, then change the default back to the Tracfone launcher. then re-boot. The Microsoft Launcher should now
be uninstallable.
I was lucky - the Samsung Launcher, when it took over after the kill, prompted me to make it the default launcher. If your old Launcher doesn't do that, you will have to find out what the old launcher's name is, and how to make it the Default Launcher. Tracfone
support can probably tell you what their launcher's name is, and, hopefully, how to make it the default again. You might need to get someone who knows what s/he is talking about. Not everyone will know about launchers. I certainly didn't before this.
Good luck. Microsoft made this mess, they should help fix it. They not only changed the interface, they put a lot of cr*p out there. I can't say here what I think of them for doing that- my language would be obscene for this forum.
BTW, the Samsung Galaxy S8's launcher is "TouchWiz". The Tracfone's is probably something. different. TouchWiz even has a Wikipedia entry.
Rich (an old Mainframe programmer, now retired)