Hi Ricki,
Since you already deactivated the Microsoft Launcher, we believe that your device is already running its previous Operating System. Because of this, it will be best to contact the manufacturer of your device and inform them that you want to use its previous management system. They are the best people that could help you with your concern because they have the expertise when it comes to navigate and manage the settings of your device.
If further assistance is needed, we are here to help.
Darleen,
Please find out how to get rid of this Microsoft Launcher. I don't just want to deactivate it. I want it gone. It is a cancer. I may just return my new windows laptop. The procedure to get this new windows laptop up and running is when this launcher took over my Android phone. With the Microsoft Launcher, Google is gone from my phone and seems to be replaced by Bing, Edge is there taking over for browsing and PDFs.
And all sorts of crap has also appeared on the phone. As I said, it is a cancer and it was perpetrated by Microsoft.