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TSSTcorp CDDVDW SU-208GB not working after Fall Creators Update installed
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Anonymous
When the Windows 10 Fall Creators update tried to install it corrupted my boot drive so I had to download the image from Microsoft and do a clean install on my MSI laptop. After the clean install of Windows 10 Fall Creators Update, everything seems to be working fine except for my optical disc drive. It is a TSSTcorp CDDVDW SU-208GB with firmware level TM01 installed. It was working fine previously. The device shows up in Device Manager and everything says the device is working normally, has the latest correct driver, etc. When I put a disc in the drive, it will try starting up and then fall silent. I never see the optical disc drive on my windows desktop or in file manager. Any thoughts about what I can do to get this resolved?
Windows for home | Windows 10 | Devices and drivers
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54 answers
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Anonymous
2018-05-11T01:36:44+00:00 -
Anonymous
2018-05-11T06:02:28+00:00 Dear PCR,
Well, I am not sure why, but the DVD now seems to be working on both the internal and external drives?!?!?!?
Thank you for your patience and assistance.
Hopefully, the optical drives will continue to behave themselves and all will be right with the world!
Sincerely,
Mike
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Anonymous
2018-05-11T06:05:03+00:00 Dear auggy,
Well, I have absolutely no idea why, but suddenly both the internal AND external DVD drives are working fine!?!?!?!?
Thank you very, very much for your patience and assistance. Hopefully, the optical drives will continue to behave themselves!
Sincerely,
Mike
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Anonymous
2018-05-11T06:24:25+00:00 That is wonderful news & coming just as my head was nearly empty.
Well - make a Windows system image now, at "START, Settings, Update & Security, Backup, Go to Backup & Restore (Win 7)", in case the problem recurs or the next problem is even worse. Make the Repair Disc to restore it with, or ask Cortana for "Recovery Drive" to make it on USB. Also, see...
https://www.winhelp.us/restore-a-system-image-in-windows-7.html
Restore a System Image Backup in Windows 7, 8, 8.1 and 10
Note: That is a 3rd-party site. Sounds good, but I know nothing of any link or download there.
Or at least ask Cortana for "Restore", & make a restore point. But eventually it will get old.
Good luck, & keep us informed.
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Anonymous
2018-05-11T09:10:31+00:00 You're welcome. Glad to see they are working now.