TSSTcorp CDDVDW SU-208GB not working after Fall Creators Update installed

Anonymous
2018-03-01T11:16:27+00:00

When the Windows 10 Fall Creators update tried to install it corrupted my boot drive so I had to download the image from Microsoft and do a clean install on my MSI laptop. After the clean install of Windows 10 Fall Creators Update, everything seems to be working fine except for my optical disc drive. It is a TSSTcorp CDDVDW SU-208GB with firmware level TM01 installed. It was working fine previously. The device shows up in Device Manager and everything says the device is working normally, has the latest correct driver, etc. When I put a disc in the drive, it will try starting up and then fall silent. I never see the optical disc drive on my windows desktop or in file manager. Any thoughts about what I can do to get this resolved?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-05-25T02:18:54+00:00

    You are welcome to whatever I've got. Too bad KB4100403 was no cure. That's a lot of work you're going through. I hope it leads to a fix of the issue - or at least fixes something else accidentally.

    (1) My registry for that looks exactly like yours, except it has "(default)" in the top line where you've got "Standard". But that is inconsequential. Also, mine is entirely in English. So, there is no bug there, but may be elsewhere I guess.

    (2) Fujitsu may have discontinued the Lifebook A555/G, but they appear to continue to support it. I thought I saw 1803 mentioned there in a file description, but they all are 1709 now. Anyway, I do see the year 2018 mentioned in the Bluetooth & WLAN drivers...

    (3) I recall, when I did an automatic update at my Dell site, it did update 5 drivers including the BIOS. However, 7/so others at the site just sat there, until I took them manually. Did you check each one at the site against Device Manager? Did either Intel or Fujitsu update that SATA driver?

    The only caution I'd add is to bypass a driver at the site that is for a device that does not appear in Device Manager. It could happen because all A555's may not be equipped the same. But probably the driver wouldn't install anyway in that case.

    (4) I'm having troubles with my own "TSSTcorp DVD+-RW SU-208GB", but nothing like what's going on with your "TSSTcorp CDDVDW SU-208GB". Suddenly I couldn't delete files from a DVD. And copying files to it just showed up in some kind of directory saying the copy was pending. However, "ChkDsk D: /F" was a cure. It said the DVD hadn't been closed properly.

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  2. Anonymous
    2018-05-25T02:57:27+00:00

    Hi,

    Many thanks.

    "However, "ChkDsk D: /F" was a cure."

    Was D:/ your CDDVD drive?

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  3. Anonymous
    2018-05-25T05:44:59+00:00

    Yes, D:\ is my DVD/CD drive. But the upgrade to 1803 changed it to E:, & I changed it back.. I might also say, after the upgrade, things seem remarkably slower regarding the DVD. Even clicking for Properties could take minutes to happen. So I think I am not totally immune from 1803 evil doings regarding the DVD. After curing one disc with ChkDsk, it easily took 2 hours to scan it with Defender...

    And afterward ChkDsk fixed a new error on it which I can't recall. But my files had copied over to it fine. I only use this as a secondary backup of top secret files.

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  4. Anonymous
    2018-07-07T07:07:10+00:00

    "(1) My registry for that looks exactly like yours, except it has "(default)" in the top line where you've got "Standard". But that is inconsequential. Also, mine is entirely in English. So, there is no bug there, but may be elsewhere I guess."

    Hi PCR just PCR,

    the quote above helped me to come to the decision to get my "TSSTcorp CDDVDW SU-208GB" changed at Fujitsu repair service. With the new drive, same type but different model, everything works just perfect.

    Lesson learnt: With a desktop you always think of changing hardware elements as it is easy, with a laptop you hesitate because it nullifies the warranty. One should think of hardware flaws.

    Many thanks for your help.

    All the best

    Lynx

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