Windows Spotlight lock screen picture won't change

Anonymous
2018-02-09T16:26:33+00:00

Hello,

I have an HP laptop running Windows 10, and usually when my laptop is locked, the picture changes every now and then on my lock screen and I really enjoyed that. But recently for the past month or two, it's been stuck on the same picture and it stopped changing to new pictures. I checked my settings and I still have "Windows Spotlight" set as my lock screen but still nothing happens. It just stopped working and changing pictures for some reason.

If anyone can help, please do!

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-22T00:04:55+00:00

Just follow these steps of Windows Central:

How to fix Windows Spotlight Lock screen errors Is Windows Spotlight broken or stuck on the same image? If so, this guide details the steps to fix the issue.

Windows Spotlight is a feature included with Windows 10 that uses Bing to automatically download and set new background images on the Lock screen, to keep your experience fresh every time you sign in.

The only caveat with Windows Spotlight is that sometimes it will stop working, or you'll notice that it gets stuck on the same image. Unfortunately, Windows 10 doesn't include an option to reset this feature. However, it's possible to fix the Windows Spotlight settings with this simple workaround.

In this Windows 10 guide, we show you the steps to fix Windows Spotlight on your computer and keep getting fresh images from Bing on your Lock screen.

How to reset Windows Spotlight

If the Windows Spotlight feature is stuck on the same image, or it's not working at all, you can use the following steps to fix the issue:

  1. Open Settings.
  2. Click on Personalization.
  3. Click on Lock screen.
  4. Under "Background," make sure Windows Spotlight is NOT selected and change the option to Picture or Slideshow.
  5. Use the Windows key + R keyboard shortcut to open the Run command.
  6. Type the following path and click OK. %USERPROFILE%/AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\LocalState\Assets
  7. Select all the files (Ctrl + A) and hit the Delete key to clear all old images (if applicable).
  8. Use the Windows key + R keyboard shortcut to open the Run command again.
  9. Type the following path to where the Windows Spotlight settings are stored and click OK. %USERPROFILE%/AppData\Local\Packages\Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy\Settings
  10. Right-click settings.dat and roaming.lock individually, then click Rename and name them settings.dat.bak and roaming.lock.bak.
  11. Restart your computer.
  12. Open Settings.
  13. Click on Personalization.
  14. Click on Lock screen.
  15. Under "Background," make sure to enable Windows Spotlight.

Once you complete these steps, you can lock your PC (Windows key + L), and the Lock screen should show new Bing images.

If everything worked as expected, remember to go back to the Settings folders where Windows Spotlight stores the settings and delete the settings.dat.bak and roaming.lock.bak files.

Alternative method to fix Windows Spotlight

If the steps mentioned above didn't fix Windows Spotlight, you can try to reset the settings using the following steps:

  1. Open Settings.
  2. Click on Personalization.
  3. Click on Lock screen.
  4. Under "Background," make sure to enable Windows Spotlight. (If you don't enable the feature, you're likely to get an error while running the PowerShell command.)
  5. Open Start.
  6. Search for Windows PowerShell, right-click the result, and select Run as administrator.
  7. Enter the following command and press Enter to reset the Windows Spotlight: Get-AppxPackage -allusers *ContentDeliveryManager* | foreach {Add-AppxPackage "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode -register }
  8. Restart your computer.

After completing these steps, you should be able to lock your PC (Windows key + L), and the Lock screen should show new Bing images.

Source: https://www.windowscentral.com/how-fix-windows-spotlight-stuck-same-image-windows-10?passport=1526946645

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  1. Anonymous
    2019-10-28T11:30:41+00:00

    Am on Insider SlowToday Spotlight stopped workingMethod 1 above didn´s work, but Method 2 (the Get-AppxPackage command in PowerShell + restart)

    Thx

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  2. Anonymous
    2019-10-28T11:46:30+00:00

    Thank you very much! All the other suggestions that I tried didn't work for me. But this one solved the problem! You're the hero!

    Edit: But unfortunately it lasted short. It went down the next day :(

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  3. Anonymous
    2019-10-28T18:46:36+00:00

    Glad to know !

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  4. Anonymous
    2019-10-29T00:42:08+00:00

    To Every Body that has Windows Spotlight Problem, for finding out the source of problem use link below, open it in your browser

    https://arc.msn.com/v3/Delivery/Cache?pid=209567&fmt=json&rafb=0&ua=WindowsShellClient%2F0&disphorzres=9999&dispvertres=9999&lo=80217&pl=en-US&lc=en-US&ctry=US&time=2019-10-29T23:59:59Z

    If you get something like:

    {"batchrsp":{"ver":"1.0","errors":[{"code":2040,"msg":"Demand source returns error (Name: GN_ps, Error: No eligible content.)."}],"refreshtime":"2019-**-**T**:**:**"}}It means you have problem accessing https://arc.msn.com that is the source of Spotlight Pictures or you are in a region that Windows Spotlight is not supported.If you get something like:{"batchrsp":{"ver":"1.0","items":[{"item":"{\"f\":\"raf\",\"v\":\"1.0\",\"rdr\":[{\"c\":\"CDM\",\"u\":\"LockScreenHotSpots\"}],\"ad\":{\"image_fullscreen_001_landscape\":{\"t\":\"img\",\"w\":\"1920\",\"h\":\"1080\",\"u\":\"https:\/\/img-prod-cms-rt-microsoft-com.akamaized.net\/cms\/api\/am\/imageFileData\/RE2n9u8?ver=ad26\",\"sha256\":\"5FE6D7wdnzMJGafd679lNA+QVINAhMPgu+1iztcxXN4=\",\"fileSize\":\"857784\"},\"image_fullscreen_001_portrait\":{\"t\":\"img\",\"w\":\"1080\",\"h\":\"1920\",\"u\":\"https:\/\/img-prod-cms-rt-microsoft-com.akamaized.net\/cms\/api\/am\/imageFileData\/RE2nmtC?ver=b2dd\",\"sha256\":\"NEBfGukFdaA8M9Y1B3SRr78F+1SCjR88JMTeCw7BWE0=\",\"fileSize\":\"724841\"},\"hs1_title_text\":{\"t\":\"txt\",\"tx\":\"Waterfalls on the Little River form what's called 'The Heart of the Forest.'\"},\"hs1_icon\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_cta_text\":{\"t\":\"txt\",\"tx\":\"Just which forest are we visiting?\"},\"hs1_destination_url\":{\"t\":\"url\",\"u\":\"microsoft-edge:https:\/\/www.bing.com\/images\/search?q=dupont+state+forest+north+carolina&FORM=EMSDS0\"},\"hs1_x_coordinate_001_landscape\":{\"t\":\"txt\",\"tx\":\"72\"},\"hs1_y_coordinate_001_landscape\":{\"t\":\"txt\",\"tx\":\"72\"},\"hs1_x_coordinate_001_portrait\":{\"t\":\"txt\",\"tx\":\"72\"},\"hs1_y_coordinate_001_portrait\":{\"t\":\"txt\",\"tx\":\"72\"},\"hs1_x_coordinate_002_landscape\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_y_coordinate_002_landscape\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_x_coordinate_002_portrait\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_y_coordinate_002_portrait\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_x_coordinate_003_landscape\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_y_coordinate_003_landscape\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_x_coordinate_003_portrait\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_y_coordinate_003_portrait\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_x_coordinate_004_landscape\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_y_coordinate_004_landscape\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_x_coordinate_004_portrait\":{\"t\":\"txt\",\"tx\":\"\"},\"hs1_y_coordinate_004_portrait\":{\"t\":\"txt\",\"tx\":\"\"},\"hs2_title_text\":{\"t\":\"txt\",\"tx\":\"Nestled in the Blue Ridge Mountains…\"},\"hs2_icon\":{\"t\":\"txt\",\"tx\":\"\"},\"hs2_cta_text\":{\"t\":\"txt\",\"tx\":\"Is a triple play for waterfall fans\"},\"hs2_destination_url\":{\"t\":\"url\",\"u\":\"microsoft-edge:https:\/\/www.bing.com\/search...The Problem is something beneath your Windows 10 and it's not network problem
    

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