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I am having the same issue; namely, when I try to pair my keyboard (to a Win10 Mobile device) it sees the keyboard (Listing it as a "Bluetooth 3.0 Keyboard, Input") as available to pair. When I touch on the keyboard to pair and it asks for the pin. I do not know the PIN and there is no default PIN for the device. (I attempted to pair the Keyboard to an Android device, the Android device generated a new PIN and I entered that and it works with that device).
It appears that I need to wipe out the Win10 device's previous association with the BT keyboard so that I can start the pairing process again, but I cannot find any documentation on how to do that.
***Post moved by the moderator to the appropriate forum category.***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello!
I am trying to pair my Bluetooth keyboard with my windows device but it does not want to work. I entered the pin on my keyboard and pressed enter but nothing happened, I had just got a message about it was a failed attempt and when I tried that again, then it asked me to type the pin on the windows device itself, I typed both of the pin (0000 and 1234) and I got this message. What should I do to solve this problem?
Perfection suggestion as when the bluetooth device gets stuck like this this is the solution!!~! Perfection!!
This did it for me! Thanks!!!!!
Ive been trying for hours, unsuccessfully trying to connect the keyboard to my laptop, but thanks to you... its fixed! 10/10 would reccomend this method.
I'm wondering what's the brand of your bluetooth keyboard, if the keyboard is manufactured by Apple Inc. You should search "iTunes" in Microsoft Store and install it, because any Apple's devices need driver which is included in iTunes. But if your keyboard is not manufactured by Apple Inc, please ignore my reply and find other solutions.
