Firmware
1052.10.0831.54600
OS
10.0.15254.562
I stil have have same phone problems. It will lose power and drop to 6%
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I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?
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Firmware
1052.10.0831.54600
OS
10.0.15254.562
I stil have have same phone problems. It will lose power and drop to 6%
Thanks, Carl. If anyone else is interested, if you will post specifics such as carrier, firmware rev. no., o/s build, etc., I'll see if I can compile it all and then maybe we can compose a tweet that will prompt some action and start tweeting it out there. We might even get some reinforcement in the Twitter sphere... Might be fun.
I don't know when I'll be able to get to it... maybe between all these battery 🔋 drain/shutdown episodes 😏 .
...and just FYI, while searching for info online about the battery drain issue, from what I saw, it looks like there have been battery drain issues with Win10 on several devices, not just phones. Many were described as o/s issues.
Alcatel Idol 4 Pro firmware 1052.16.10011.51400, build 10.0.15254.562
Mine is:
Alcatel Idol 4S with Windows 10 NA
OS build: 10.0.15254.562
Firmware revision number: 1052.16.09031.50700
Hardware revision number: 0.0.0.3
Exactly the same issue - drops to 6%, always. I connect it to a charger for 1-2 seconds and it jumps to 20-45%.