Battery Draining In Alcatel Idol 4S

Anonymous
2018-01-27T15:52:58+00:00

I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

81 answers

Sort by: Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2019-01-13T21:35:23+00:00

    I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-01-13T21:50:29+00:00

    I have an Alcatel Fierce with windows 10 but because i bought the Idol 4s  I stopped using it. Now with the battery problem with Idol 4s I use the Fierce with win 10. I never updated win 10. The lower end Fierce battery lasts 10x longer than Idol 4s.I am sure Microsoft knows how to fix the Idol 4s if they wanted to. I would like to go to the win 10 mobile version on Alcatel Fierce XL. Any ideas let me know I still like the Idol 4s.

    I may put my sim card in the Fierce.

    thanks,

    Carl

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-03-13T21:01:16+00:00

    I noticed the exact same condition - about the same time as you. Wonder if the original  answer could supply an answer in relation to the Alcatel Idol 4s Win10 instead of the Nokia Lumia.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-03-13T23:41:03+00:00

    I have read that the discussions are not monitored for content but that any topic that generates a lot of discussion does influence info that ‎gets fed back to engineering. I honestly don't know much about how all that works but that that makes sense to me. I've posted comments in discussions and have also provided info through the feedback feature. So far, the only info I have seen as a result is further comments from people like yourself posting more comments. My guess is that feedback to engineering is generated by some #AI driven system that determines which issues deserve the most attention. In other words, from where I come from...  "the squeaky wheel gets the grease" :)

    Sorry for the long-winded reply but this issue hits a nerve with me. But to answer your question about getting an answer to the question that is specific to the Alcatel Idol 4s, I would say, I doubt it because I don't think there are many of us asking.

    I will add this though: I am convinced that the issue is software-related and not a problem with the actual batteries. The problem appears to have happened on a variety of different types of devices. My guess is that the problem gets addressed for popular devices while we the few that still use Win10 Mobile just get ignored. Sad but probably true :(  ‎

    Was this answer helpful?

    0 comments No comments