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I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hopefully, someone at Microsoft is checking these threads and does something about it.
Nobody from Microsoft engineering is checking these threads and they never have. You should submit this through the Feedback Hub on your phone if you want it to be noticed by someone.
I have had my phone for about 15 months. But the battery problem started maybe 2 months ago. It just got gradually worse. Now it drains pretty fast if I watch videos.All of a sudden at 35% it jumps to 6%. I can use it for an hour or so at 6%. Longer if I read.
I started moving apps to my micro SD card if it does anything. If not then maybe I will move the apps onto the phones internal memory. If that doesn't work I will uninstall stuff I don't use. Just keep trying different things. If anything works I will let you know.
By the way soon 5g will make all the phones obsolete. Those $1000 i phones will be $50.
So if you figure a fix let me know for now I like this Windows 10 phone!
peace, Carl
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Hopefully, someone at Microsoft is checking these threads and does something about it.
Nobody from Microsoft engineering is checking these threads and they never have. You should submit this through the Feedback Hub on your phone if you want it to be noticed by someone.
Good to know if true. I was directed here from a support site and when I saw a reply in the discussion from Nath Bea, Microsoft Agent, I assumed that the discussion was being monitored. That reply was about a year ago though so I suppose it could be that they monitored it back then but no longer do.
I may go back and reply directly to Nath and see if that gets a reply.
Thanks for the info.
Forget Microsoft. If someone doesn't post a possible fix it won't ever happen.
Good luck,
Carl M
Hopefully, someone at Microsoft is checking these threads and does something about it.
Nobody from Microsoft engineering is checking these threads and they never have. You should submit this through the Feedback Hub on your phone if you want it to be noticed by someone.
Good to know if true. I was directed here from a support site and when I saw a reply in the discussion from Nath Bea, Microsoft Agent, I assumed that the discussion was being monitored. That reply was about a year ago though so I suppose it could be that they monitored it back then but no longer do.
I may go back and reply directly to Nath and see if that gets a reply.
Thanks for the info.
Nath Bea is an employee of the company to which MS have outsourced the moderation of this community. He has nothing to do with Microsoft, let alone any of their engineering teams. Furthermore he is no longer part of the team involved with these forums, so you will not get any response whatsoever from him.
I have been involved with this support forum from the very beginning since the former Nokia Support Discussions were transferred across into Microsoft and we are now on the third team of such third-party agents, they seem to be rotated every 18-24 months or so.
