Battery Draining In Alcatel Idol 4S

Anonymous
2018-01-27T15:52:58+00:00

I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2019-01-03T03:21:21+00:00

    I am having the exact same issue and suspect that a recent update is the culprit.

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  2. Anonymous
    2019-01-03T04:10:04+00:00

    I am having the exact same issue and suspect that a recent update is the culprit.

    Have you been able to do anything about the short battery use? If I put a new battery in would it do anything to extend battery time or is it just a problem with this phone?

    My other problem is the receiver on the phone. I have to use the speaker phone. The reception on normal use is all choppy But perfect on speaker.

    If you have any advice I would appreciate it.

    Carlbiz

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  3. Anonymous
    2019-01-03T15:35:20+00:00

    Thanks for the reply @GingX.  I haven't found anything to back up my claim that the battery drain is related to an OS update but that's when I noticed it. I also noticed that the time it takes to recharge also decreased.  I wonder if maybe there could be a glitch in the battery monitoring feature.

    If anyone else has any info that will help determine if it is related to an update, I hope you will also respond.  The more info we can find, the more likely we will be able to get @Microsoft to address the issue, if that's what is causing it.

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  4. Anonymous
    2019-01-03T15:49:06+00:00

    @Carlbiz I haven't looked into the battery replacement yet but plan to if it isn't an OS issue.  

    I luv this phone and Win10 but I need more than 30 minutes better time!  I'm not a fan of Android or Apple so I was hoping this thing would last awhile...  Oh well, maybe?

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  5. Anonymous
    2019-01-03T20:31:10+00:00

    Seeing as we seem to be having very similar issues that started around the same time, I am sure it has something to do with software. Last night, I just kept using my phone well after I got the critical low battery alert. It stayed at 6% the rest of the night without dying. Obviously, it is not reading the correct battery level. Hopefully, someone at Microsoft is checking these threads and does something about it.

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