Battery Draining In Alcatel Idol 4S

Ha!  In Settings/System/Backup, if you go to "more options" you get a list of all the apps. I have both devices set to auto-backup and they backup to OneDrive.

I suppose the thing to do is to check the list of apps and see if any are missing.  If any are missing, I guess need to see if there's another way to backup those.

Also, under Settings/Update & Security/Device Encryption, you can choose whether or not to encrypt the SD card...  There's a warning, says if you reset phone while SD card is encrypted, its content can be lost... It's my understanding that it WILL be lost... So if anyone else tries this, I'd say unencrypt it!

Hi,

You need to check the list and see and make sure you backup data for the apps that are not in that list before you Hard Reset.

Yes you have to unencrypt the card before you make the hard reset or find a way to backup all data before you do the Reset.

l am using two devices right now while having this battery issue, the 4s and a Fierce XL.  When I reactivated the XL, I think all the settings and app data synced across the devices.  I need to check that though.  On the SD card, if I unencrypt it, I think I can just remove it before the reset, then replace it afterwards and the reset device should be able to read it.  I need to confirm that before I do it though.

if you have backups of everithing and the card is unencripted i would keep it there, becouse some apps when installing if they have backups in the SD card they will recover them.

l am using two devices right now while having this battery issue, the 4s and a Fierce XL.  When I reactivated the XL, I think all the settings and app data synced across the devices.  I need to check that though.  On the SD card, if I unencrypt it, I think I can just remove it before the reset, then replace it afterwards and the reset device should be able to read it.  I need to confirm that before I do it though.

if you have backups of everithing and the card is unencripted i would keep it there, becouse some apps when installing if they have backups in the SD card they will recover them.

ok, good to know. Thanks!

I don't know when I'll do it but I'll post the outcome after I do. Fingers crossed 🤞

I don't know when I'll do it but I'll post the outcome after I do. Fingers crossed 🤞 

After you do the Hard Reset and restore the backups, let the device work for a while and check if the battery issue is gone.

After that, start installing the apps one by one and see if the problems happens again when you install one specific app.

Important: Make sure you keep the AC adapter plugged in while you do the Hard Reset and recover the backups... you don't want a battery or power problem to stop any of those processes while they are running.