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I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Vern,
For us to resolve the issue with your battery that drains out fast, we suggest that you follow the troubleshooting steps given on Lumia troubleshooting and repair. Select Battery and charging category, then followed by My battery drains out fast. Make sure to select the next options given if problem persists.
Let us know how it goes.
Regards.
