If you are still having problems with the receiver, my husband's phone had the same issue. Turns out it was dirty. He does woodworking and metal forging and the debris can get pretty much everywhere especially when he's grinding metal. He took his phone to the air compressor and gave it a once over and now the receiver works again. Maybe it might work for you.
Battery Draining In Alcatel Idol 4S
I have an Alcatel Idol 4S with windows 10 and when it is not being used the battery drains completely in one day. What is causing this?
Windows for home | Other | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2019-03-26T00:50:13+00:00 -
Anonymous
2019-03-26T00:45:26+00:00 Yeah we've got two IDOL4S phones purchased around the same time about a year ago and now having the same issue on both phones with a battery at~40% dropping to critical level alert within minutes though not doing any major on the phones. I also think it has something to do with the last update. They were fine before. Really don't want to give up yet another windows phone.
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Anonymous
2019-03-14T03:03:06+00:00 Hope you are right. Now my keyboard is having problems on a replacement 4S
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Anonymous
2019-03-14T02:15:50+00:00 I don't know. I plan to use mine until it quits but if you're thinking about selling it, it probably won't be worth much after December. I'm hoping we'll be getting a nice surprise by then... How about a new version of Microsoft Launcher that loads full OS on some of those powerful upcoming 5G phones and completely replaces Android? That would be sweet but I'm not getting my hopes up.
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Anonymous
2019-03-14T01:13:25+00:00 I really wish I could get an answer to the battery 🔋 drain in the Alcatel idol 4s. I have another 4s new with Windows Mobile. Should I sell it or use it? Thanks
Carl